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OP Care Coordinator

  • Job ID: 320828246
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday, Daylight
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 59798 ZCMS1 Latterman FHC
  • Location: 2347 Fifth Avenue, Mckeesport PA 15132
  • Union Position: No
  • Salary Range: $22.29 to $38.66 / hour

Description

Latterman Family Health Center's Center of Excellence for Opioid Use disorder seeks an OP Care Coordinator to grow and support our Medications for Addiction Treatment program. This position will advocate for patients on MAT as a response to the fractured and inadequate nature of services required for an individual’s optimal health and well-being inside and outside the typical healthcare and social service systems. The OP Care Coordinator oversees the processes of care delivered to clients, works collaboratively and provides leadership to the health care team, and is committed to the organization’s goals for professional case management services. Retention in treatment is associated with better outcomes, and a principal goal of case management is to keep clients engaged in treatment and moving toward recovery. 

Purpose:

The Care Coordinator assists all current and potential patients in in the Medication Assisted Therapy (MAT) program. They will provide care coordination and conduct assessment that include behavioral, clinical, social, and environmental concerns or needs. They will coordinate programs, services, and facilitate communication between the patient's MAT providers, primary care physicians, drug and etoh clinicians, and community-based services.

Responsibilities:

  • Completes and documents comprehensive assessments to assist consumer in determining needs (i.e. mental health treatment, appropriate level of case management, housing, medical, legal, drug and alcohol, social supports and financial.)
  • Utilizes Recovery Principles in efforts to promote consumer self-management of illness
  • Works with treatment team members to ensure that clinician caseloads are current with the engagement/ attendance policy.
  • Maintain case records with accuracy and completeness, including Intake documentation and Allegheny County commitment paperwork.
  • Completes referrals, progress notes and other required documentation in timely manner.
  • Connects and engages potential clients by answering the main ambulatory clinic phone number and offers information and referral to all callers.
  • Provide case management assessment, and service linkage, resource development, monitoring and coordinating services received.
  • Provide assistance with Involuntary Commitment paperwork and processes including transportation and activating emergency resources when needed.
  • Facilitates and manages hospital discharge information within the electronic medical record.
  • Provide necessary reports, statistics and other requested information in a timely manner.
  • Facilitates access to chosen services by completing and submitting referrals to selected services and supports and provides follow up and client activity reports as required.
  • Obtains identifying data, brief psychiatric history and other information necessary to facilitate continuity of care between ambulatory clinics and referral source.
  • Informs and assists consumers in making choices among agency, community and county resources.
  • Assures continuity of care through coordination with community supports and members of the treatment team, i.e., the psychiatrist, Outpatient Clinician, IOP Clinician, Targeted Service Coordinators, etc.
  • Monitors and maintains computerized and manual accountability and tracking of intake data.
  • Utilize current DSM to develop provisional diagnosis.
  • Coordinates administrative functions associated with processing new referrals to the clinic and consults with program director or clinical staff related to clinical concerns
  • Advocates for consumer and/or family choice of services and active participation in his/her recovery process through education and training.
  • Maintains familiarity with requirements of contracting insurance companies and referral/service requirements and obtains appropriate insurance authorizations, as needed.
  • Work with relevant tx team members and attends treatment team meetings as scheduled.
  • Monitors engagement process and intervenes as needed to address engagement barriers as identified.

 

Qualifications

  • Bachelor's Degree in human services or Business related fields.
  • Experience working with patients diagnosed with substance use disorders preferred.
  • Knowledge of or interest in addiction medicine and substance abuse treatment preferred.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct