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Medical Records Technician

  • Job ID: 240330997
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 7:30 a.m. to 4 p.m.
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 56415 ZCMS1 PIH Levelgreen
  • Location: 6530 Route 22, Delmont PA 15626
  • Union Position: No
  • Salary Range: $14.46 to $22.05 / hour


UPMC Community Medicine Incorporated is seeking a full-time Medical Records Technician to support UPMC Partners In Health - Delmont!

The Medical Records Technician will perform duties related to the retrieval, delivery, and refiling of medical records needed for patient care, billing, research, and legal purposes. Responsibilities include, but are not limited to, filing medical reports and correspondence within the record, processing all requests for copies in accordance with established policies and procedures, scanning and copying records, maintaining HIPAA compliance, and answering patient phone calls.

The ideal candidate for this position will have previous medical office experience, with any previous electronic medical records experience being a plus!

*Free Parking*


  • Account for the return of medical records from authorized users and verify correct chart order before re-filing.
  • Demonstrate a service-oriented approach to the position by conveying courtesy, respect, enthusiasm, and a positive attitude in work situations by showing initiative and offering assistance to other staff members and hospital personnel in the completion of the department's work, and by making patient care and/or interdepartmental service the first priority while working.
  • File loose medical reports, x-rays, correspondence, etc., appropriately within the medical record.
  • File medical records into permanent, secondary, and off-site storage locations as indicated.
  • Obtain approval to remove medical records from the legal file and ensure their correct return.
  • Retrieve medical records from permanent and off-site storage locations for physicians, the Billing Office, and all other authorized department personnel.
  • Account for and file Emergency Department reports.
  • Maintain weekly counts of records retrieved for patient care, billing, and research.
  • Prepare new record folders/contents, as necessary.
  • Maintain the neatness and accuracy of permanent, secondary, and off-site storage locations.
  • Process all requests for photocopies of medical records, as received from patients, the Billing Office, and physicians or their secretaries.
  • Ensure that a proper written patient authorization is received for each request and is filed with the medical record.



  • High School graduate or equivalent is required.
  • Must be adept with the alphabet and numerals.
  • Must demonstrate good organization and communication skills.
  • Typing skill is preferred but not mandatory.
  • Must have the ability to ambulate and perform some lifting functions.
  • Previous medical office or healthcare work experience preferred.

Licensure, Certifications, and Clearances:

  • Act 34


UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy. 

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct