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Crisis Technician I - Safe Harbor - Evening Shift (3p-11p)

  • Job ID: 340620696
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 3 p.m. to 11 p.m.
  • Shift: Evening Job
  • Facility: Mon Yough Community Services
  • Department: Crisis Residential Unit
  • Location: 2560 W 12th Street, Erie PA 16505
  • Union Position: No
  • Salary Range: $13.91 to $21.19 / hour

Description

The Crisis Technician  I will assist in consumer services; maintain a warm, friendly and hospitable environment; answer questions, obtain clinical information and documentation of all duties previously mentioned.
 
The ideal candidate will have prior experience in crisis management and should be detail orientated, team orientated and be able to accommodate varying shifts that will consist primarily of weekends. The dress code is business casual. This is a casual position.
 
The Crisis Residential Program is an 8 bed facility for an up to 5 day stay.  Our goal is to divert individuals from hospital stays if they are not needing that level of care.  The unit offers individual care including daily meetings with a Prescriber, group and individual therapy, activities, Crisis planning, goal planning, and discharge planning.

Responsibilities:
  • Provide assistance with ADLs, hygiene and laundry as needed.
  • Participate in interdisciplinary activities such as staff meetings.
  • Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery and rehabilitation model of care.
  • Use motivational interviewing with Consumers in a crisis office/residential setting.
  • Manage crisis situations effectively using positive approaches.
  • Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans.
  • Meet standards for documentation and completes all required paperwork.
  • Maintain the therapeutic milieu, including safety.
  • Provide supportive counseling to promote consumer stability by utilizing a person centered, strength based model of intervention.

 

Qualifications

  • High school diploma or equivalent.
  • B.S. degree preferred.
  • Crisis experience preferred.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.
  • Excellent interpersonal relations and disposition that is warm, friendly, caring, kind, and hospitable toward consumers and colleagues.
  • Ability to work efficiently and independently in crisis setting.
  • Ability to work collaboratively within a multidisciplinary team.
  • Ability to work under stress, with an unpredictable consumer flow.
  • Flexible schedule; rotating shifts.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
  • Applied Suicide Intervention Skills Training - must be obtained within 1 year of hire or transfer
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR) - mus be obtained within 30 days of hire or transfer
  • Comprehensive Crisis Management (CCMC) - must be obtained within 60 days of hire or transfer
  • Act 31 Child Abuse Reporting with renewal - must be obtained within 90 days of hire or transfer
  • Act 33 with Renewal - must be obtained within 90 days of hire or transfer
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
 
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct