Description
Location: UPMC Bedford
Schedule: Varied
Purpose:
The Security Guard is responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. The Security Officer monitors security, fire, and environmental alarms and responds to and resolves problems, disputes, and unusual circumstances as necessary in addition to providing outstanding customer service to patients, families, visitors, and staff to maintain a safe and secure environment.
Responsibilities:
- Staffs fixed posts to monitor ingress and egress to secured areas.
- Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment.
- Inspects incoming and outgoing parcels as necessary to prevent theft.
- Responds to and resolves problems, disputes, and unusual circumstances as necessary.
- Maintains required certifications and licensing.
- Assists with traffic control and vehicle assists.
- Transports deceased to morgue/release bodies from morgue.
- Monitors security, fire, and environmental alarms, and respond to alarms and assists when needed.
- Establishes a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, document activities, and contacts UPMC Police Officers or other appropriate law enforcement when necessary.
- Operates UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code.
- Conducts patient escorts and stand-by details.
- Completes all mandatory training programs per departmental guidelines.
- Reports and documents incidents, suspicious activities, and hazards.
Qualifications
Qualifications:
- High School diploma or equivalent.
- Associates degree in Criminal Justice and/or one-year experience in safety, security, law enforcement, or related field preferred.
- High level of integrity required for handling sensitive/confidential UPMC information.
- Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
- Psychological fitness required to deal with stress and potentially dangerous conflict situations. Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
- Be able to effectively communicate both orally and in written format. Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
- All applicants will be subject to a thorough background and criminal record check.
- Must be available for all shifts.
- Officers are required to wear a bullet proof vest.
- Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.
Licensure, Certifications, and Clearances:
- Act 235 with Firearms OR Act 235 without Firearms (All officers hired without a valid Act 235 must complete the 235 certification within first 6 months of hire or placement and have process completed within 9 months of hire)
- Must meet audio and visual standards outlined in Act 235 at time of hire.
- Cardio-Pulmonary Resuscitation certification required within 30 days of hire
- Valid Driver's License
- Successfully pass UPMC Physical Fitness Standard prior to hire
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Driver's License
- UPMC Physical Fitness Standard
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
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Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.