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Program Mgr HPL

  • Job ID: 279962074
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: TeleHealth Solutions
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $32.87 to $56.12 / hour

Description

Are you ready to work on the cutting edge of technology & healthcare delivery?  Are you excited to be part of a community of people who care deeply about changing healthcare through innovation?  As one of the few integrated delivery & financing systems in the country, as well as a leading academic medical center & health system, UPMC is uniquely positioned to move quickly and creatively in the telehealth space. The Telehealth team at UPMC Health Plan is working to leverage telehealth technologies & applications to make health care delivery more convenient, lower cost, and more member-centric. 

UPMC has an exciting opportunity for a Program Manager in the TeleHealth Solutions department.  This is a full time position working daylight shift located downtown Pittsburgh in the Heinz building.  The Program Manager will be responsible for understanding and monitoring the telehealth and digital health landscape and using their analytical and strategic thinking skills to develop strategies that expand and strengthen the Health Plan’s telehealth program. The person in this role must have strong skills in both strategy and execution.  

Responsibilities will include strategic planning, project management, senior level presentations, client meetings with upper management, coordination with internal and external stakeholders, program evaluation and reporting.   

Responsibilities: 

  • Manage various programs, campaigns, and events related to area of program expertise. 
  • Work with various internal and external customers to provide relevant deliverables. This may include business cases, strategy documents and developing contracts with UPMCHP legal department. 
  • Meet project plan deadlines (these deadlines may require occasional extended daily work hours as necessary). 
  • Implement programs for maximum results and member satisfaction. 
  • Summarize and interpret program results. 
  • Coordinate related activities of other UPMCHP departments as necessary to ensure that all aspects of each program are successful and that all impacted departments are aware of progress/updates. 
  • Design and develop new project plans for new programs/events as needed, including all policies and procedures, program outlines, contracts as needed with participating facilities, and all marketing materials. 
  • As relevant, manage, in part or in full, relevant staff to aid in project implementation. 
  • Work and lead project delivery using an Agile framework. 
  • Performs in accordance with system-wide competencies/behaviors. 
  • Performs other duties as assigned. 

 

Qualifications

  • Masters degree in health administration or related health field preferred.
  • Or Bachelors degree with demonstrated successful experience in clinical program administration and/or other health related discipline.
  • Strong leadership and interpersonal skills.
  • Management experience preferred.
  • Strong computer skills, including proficiency in Microsoft Office, Word and Excel.
  • Excellent oral and written communication skills.
  • Excellent organizational and analytical skills.
  • Financial analytic skills preferred.
  • A minimum of five to seven years of applicable experience in health care delivery is required.
  • 3 years in health care insurance preferred.
  • Candidate must demonstrate excellent written and oral communication skills.
  • Must be able to interact and negotiate with all facets of the wellness industry.
  • Excellent planning, documentation, organizational, analytical and problem solving skills are also required.
  • Candidate must demonstrate leadership and project management skills.
  • Ability to map re-engineering processes to positively impact productivity in terms of timeliness and accuracy.
  • Ability to work with and take direction from Senior Management.
  • Desire to continue upward progression within organization.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct