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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Scheduling Coordinator, UPMC Travel Staffing

  • Job ID: 331799980
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Health Services
  • Department: 80338 PAG Corp Patient Care
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $16.36 to $25.72 / hour

Description

Perform all scheduling relation functions to fulfill requests for supplemental nursing support from UPMC facilities and day-to-day management/interaction with UPMC Travel Staffing staff.

Responsibilities:

  • Schedules UPMC Travel Staffing staff as requested by those customers in a courteous and professional manner and keeps UPMC Travel Staffing manager informed of nursing activity/trends within UPMC's facilities as it relates to filling supplemental nursing staff orders.
  • Responsible for placing orders within the system for any needs vended out to external agencies.
  • Data enters new UPMC Travel Staffing nursing staff into the system.
  • Ability to manage phone and e-mail conversations in an organized manner.
  • Alerts UPMC Travel Staffing HR consultant and/or manager of any performance issues and policy infractions related to staff.
  • Manages schedules and determines availability of UPMC Travel Staffing nursing staff to best match with available nursing assignments.
  • Ensures UPMC Travel Staffing nursing staff and placed agency nursing staff have appropriate credentials and are compliant with regulatory standards prior to placement in any assignment.
  • Instruct and inform UPMC Travel Staffing nursing staff about new policy and process updates and/or changes.
  • Conducts all scheduling interactions to fill supplemental nursing request orders and documents appropriately within the Shiftwise database.
  • Works with managers to fill long-term supplemental staffing needs.
  • Establishes business relationships with UPMC facility contacts (AOD's, UD's, and schedulers) to best understand facility needs and ensures staffing support when requested.
  • Responsible for serving as the point of contact for UPMC Travel Staffing contracted nursing vendors and managing those relations.
  • Enforces UPMC Travel Staffing, UPMC and Nursing policies and procedures.

 

Qualifications

  • High School diploma is required.
  • College degree is preferred.
  • Two years of experience within a customer service and/or healthcare environment is required.
  • One year of experience within a healthcare/patient setting is preferred.
  • Excellent interpersonal, communication and organizational skills.
  • Computer skills and knowledge is required-including knowledge and proficiency with Microsoft Office programs (Word, Excel, Outlook).


UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct