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Clerk - Radiology (UPMC McKeesport)

Description

Whether you're looking for a collaborative team setting, excellent work life balance, or experience with an industry leader, our Clerk – Radiology opportunity offers many ways for you to get involved! 

UPMC McKeesport is currently hiring a flex, fulltime Clerk – Radiology to join our team.  This role will work rotating shifts (mainly daylight), Monday thru Friday.  The position will also have rotating Saturday responsibility. 

Apply today to see where your career can take you!

Purpose:
Provides a variety of clerical support services for diagnostic radiology and related departments. Coordinates and communicates between the departments of Radiology, Ultra-sound, C.T., Nuclear Medicine and MRI, by providing any necessary clerical tasks required to maintain smooth operations of the entire department.

Responsibilities:

  • Provide necessary information and forms to out-patients.
  • Process all patient and physician requests for reports and /or films according to HIPAA guidelines; also provide CD's and produce hard copy films from digital images when applicable.
  • Receive all incoming telephone calls; screen and direct all calls using proper telephone etiquette.
  • Manage patients and patient flow through use of the hospital Patient Tracking Systemfor transfer of patients to and from their appropriate rooms and /or other departments.
  • File all patient doctors' slips, history sheets, etc. from each sub-department within Radiology appropriately, by month.
  • Operate various types of office equipment; including a CRT, paper & label printers, CD burner, fax machine, photocopier and Kardveyor.
  • Maintain patient confidentiality at all times.
  • Schedule outpatients' examinations as necessary within the current Radiology Management computer system, according to the physician's orders.
  • Retrieve x-ray file jackets for radiologist reading of mammograms. Retrieve files, upon requests for comparison studies, attorney requests, etc.
  • Fax patient reports upon request in accordance with HIPAA guidelines.
  • Answer routine questions regarding departmental policies, procedures and operations.
  • Provide support at the departmental Reception Desk and ensure a positive customer service atmosphere. Receive and direct patients and visitors.
  • Provide appropriate communication to staff in all Imaging areas and assist with any patient questions or concerns.
  • Handle STAT or Call Back reports to physician's offices and direct patients appropriately.
  • Alert technical staff of any special concerns or necessary precautions.

 

Qualifications

  • High School Graduate or the equivalent required.
  • General office experience preferred.
  • Computer knowledge necessary to perform essential job functions.
  • Epic experience and Medical Terminology knowledge preferred.
  • Oral and written communication skills.
  • Must be able to move within work area.

Licensure, Certifications, and Clearances:

  • Act 34
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct