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   Current UPMC employees must apply in HR Direct

Supervisor, Food Services

  • Job ID: 371473141
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Variable
  • Facility: UPMC Western Maryland
  • Department: Dietary
  • Location: 12500 Willowbrook Rd, Cumberland MD 21502
  • Union Position: No
  • Salary Range: $16.04 to $25.55 / hour

Description

Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.

Responsibilities:

  • Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
  • Contribute to the relevant and timely performance feedback to associates through the performance review process.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

 

Qualifications

  • HS Diploma/GED required
  • 3 years relevant experience required
  • 1 year relevant leadership experience required


Licensure, Certifications, and Clearances:
Servsafe certification required within 6 months of hire
 

  • Certified Dietary Manager
  • Driver's License

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct