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   Current UPMC employees must apply in HR Direct

Intake Coord - Liver Disease

  • Job ID: 297899169
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday daylight hours
  • Shift: Day Job
  • Facility: UPMC Presbyterian
  • Department: Liver Transplant
  • Location: 3471 Fifth Avenue, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $17.39 to $27.61 / hour


Provide essential support to the Center for Liver Disease Nurse Coordinators by managing communication between patients, staff, providers, schedulers, and all UPMC departments involved in patient care. Receives and processes clinical information pertinent to the facilitation of prior authorizations for medications, procedures, and clinic visits. Facilitates the comprehensive continuity of care of the chronic liver disease patient.


  • Collects initial referral information via telephone, fax, or e-mail and distributes information to an appropriate team member in a timely and efficient manner.
  • Coordinates and manages medical management of the chronic liver disease patient including but not limited to patient communications, outside physician offices, electronic medical record management, scheduling all required appointments and testing, obtaining authorizations for medications, procedures and appointments, clerical support, and data entry.
  • General data entry responsibilities include: Collection and verification of demographics and insurance information, test results, and other pertinent information into EDIt and EPIC databases.
  • Support Center for Liver Disease Nurse coordinator team.
  • Prepare, organize and maintain confidential patient charts and clinical records.
  • Maintain weekly/monthly productivity. Assist with patient volume tracking.
  • Demonstrate the ability to establish priorities, perform assignments and meet productivity thresholds in the allotted time frames while maintaining accuracy and attention to detail.
  • Maintain patient confidentiality.
  • 4. Acts on behalf of the Clinic Manager in his/her absence.
  • 2. Coordinates and facilitates delivery of services to provide optimal care for all patients receiving care during a visit or by phone and instructs the patient and/or family in all aspects of medical care.
  • 1. Supports and contributes to the UPMC service excellence mission and abides by all UPMC departmental policies, procedures, and goals in the process of performing all job responsibilities.
  • 3. Performs other tasks as assigned by the Clinic Manager or designee.


  • High school diploma or equivalent required.
  • Associate degree preferred.
  • Two years experience with administrative support in an outpatient clinic, physician's office, or other health care setting.
  • Knowledge of medical terminology is required.
  • Ability to handle a high volume workload and to remain focused and organized under pressure.
  • Ability to multi-task and meet deadlines.
  • Ability to perform duties with a significant degree of independence and initiative.
  • Strong interpersonal, communication and customer service skills are required.
  • Proficiency in Microsoft Office products preferred.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct