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Patient Care Technician (Senior) - Emergency Department

Description

Are you an experienced healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!

 

UPMC Mercy is looking for a Patient Care Technician (Senior) to support its Emergency Department.

 

Title and starting pay rate of this position may vary based on years of experience. Salary range as shown is for a Patient Care Technician (Senior).

 

UPMC Mercy’s Emergency Department is a state-of-the-art 36-bed Level I trauma and burn center, as well as a primary cardiac and comprehensive stroke center, providing emergency care to over 68,000 people annually. The ED handles critically ill or injured patients with minor or complex medical-surgical needs, as well as obstetrical patients; we also see a significant amount of psychiatric cases and individuals seeking drug and alcohol services. Patient volume and acuity are variable and can change quickly, making the ED a rapidly changing environment where critical thinking and problem-solving are necessary to address evolving needs and p

 

The Patient Care Technician (Senior) provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Completes senior patient care duties after successfully completing training and annual competencies. Must routinely perform the UPMC core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, 12 lead EKG, bladder scan, all specimen collections as well as IV catheter removal and Foley catheter removal. All competencies must be achieved.

 

Responsibilities:

  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.

  • Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.

  • Cares for patients and self by supporting safety in the workplace.

  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.

  • Assures equipment malfunctions are reported to the appropriate department.

  • Establishes appropriate and effective communication with other departments.

  • Establishes professional and respectful interpersonal relationships.

  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.

  • Must routinely perform the UPMC core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, 12 lead EKG, bladder scan, all specimen collections as well as IV catheter removal and Foley catheter removal. All competencies must be achieved.

  • Assists with physical, respiratory, and cardiopulmonary therapies.

  • Provides feedback to the RN regarding patient care and reports changes in patient status.

  • Provides instruction to patients and their families under the direction of the RN.

  • May apply, monitor and remove patient restraints as per physician or hospital protocol.

  • Constructively receives feedback and direction.

  • Identifies and communicates learning needs to the unit director.

  • Takes action to improve knowledge, skills and performance.

  • Request’s assistance in planning and prioritizing activities as needed.

  • Participates in self-review as requested by the unit director.

  • Participates in project and committee work.

  • Suggests and supports changes within the department.

  • Assumes responsibility for assignment and views problems as challenges.

  • Demonstrates awareness of behavior on the efficient functioning of the department.

  • Supports department-based projects and quality initiatives.

  • Strictly adheres to all policies and procedures relative to patient care and hospital related information.

  • Complies with safety policies and procedures including standard precautions.

  • Documents in the medical record according to established procedures.

  • Performs assigned work in a timely and productive manner.

  • Transports cardiac monitored patients within the hospital setting. May insert foley catheters and perform straight catheterization as instructed by RN.

  • May perform IV insertion, removal, and dressing change.

  • Completes department clerical functions as needed.

*Performs in accordance with system-wide competencies/behaviors.

*Performs other duties as assigned.

 

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with the job.

 

Qualifications

  • High school diploma or equivalent.

  • Must also have either

    •  2 years of healthcare experience, OR

    • 1 year of experience and enrollment in PT/OT/PA program with completion of at least one clinical rotation, or

    • 1 year of experience and completion of a bachelor’s degree in a health sciences field.

  • Annual completion of a professional contribution to be determined after hire

  • Successful completion of patient care technician senior class

  • Successful completion of basic information system training.

  • Microcomputer experience preferred.

  • Ability to effectively communicate both orally and in writing.

  • Nursing Student that has completed one clinical rotation preferred Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.

  • Successful completion of a basic arrhythmia course and annual competency required.

  • May, in the course of their duties, be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.



Licensure, Certifications, and Clearances:

  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireACLS preferred

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • Act 31 Child Abuse Reporting

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct