At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic continues to evolve. As our recruiters work to fill positions during this time, interviews and recruitment-related processes have been modified to protect and prioritize the safety of our candidates and employees.

UPMC continues to comply with any governmental guidance related to local, state, and federal COVID-19 vaccination and testing requirements where our team members live and work. UPMC strongly supports vaccination and encourages everyone who can get vaccinated to do so to protect themselves, their co-workers, and our patients. At this time, the COVID-19 vaccination is available for new or existing employees on a voluntary basis, except where required by local, state, or federal authorities. Staff in positions in our New York, Maryland, and City of Philadelphia areas must be in compliance with local COVID-19 mandates.

For more information about UPMC’s response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Scheduling Coordinator (Oakland)

Description

UPMC Senior Communities is hiring a Scheduling Coordinator to join its team!

This is a Full Time position, working Daylight hours. The office is located in Oakland.

Join the team that’s providing the highest quality of home health care in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Home Health has demonstrated a continued commitment to keeping both our patients and our employees safe and healthy, especially throughout the COVID-19 pandemic.

Make a true impact in your community where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.

 

Responsibilities:

  • Schedules UPMC WorkSource nursing staff and external nursing agency staff for UPMC facilities as requested by those customers in a courteous and professional manner.
  • Keeps UPMC WorkSource manager informed of nursing activity/trends within UPMC's facilities as it relates to filling supplemental nursing staff orders.
  • Responsible for placing orders within the Shiftwise VMS for any needs vended out to external agencies.
  • Data enters new WorkSource nursing staff into the Shiftwise VMS.
  • Ability to manage phone and e-mail conversations in an organized manner
  • Alerts UPMC WorkSource HR consultant and/or manager of any performance issues and policy infractions related to WorkSource nursing staff.
  • Manages schedules and determines availability of WorkSource nursing staff to best match with available nursing assignments.
  • Ensures WorkSource nursing staff and placed agency nursing staff have appropriate credentials and are compliant with regulatory standards prior to placement in any assignment.
  • Instruct and inform UPMC WorkSource nursing staff about new policy and process updates and/or changes
  • Conducts all scheduling interactions to fill supplemental nursing request orders and documents appropriately within the Shiftwise database.
  • Works with managers to fill long-term supplemental staffing needs
  • Establishes business relationships with UPMC facility contacts (AOD's, UD's, and schedulers) to best understand facility needs and ensures staffing support when requested.
  • Documents all interactions and communications with WorkSource nursing staff via Shiftwise VMS.
  • Responsible for serving as the point of contact for UPMC WorkSource's contracted nursing vendors and managing those relations.
  • Enforces UPMC WorkSource, UPMC and Nursing policies and procedures.

 

Qualifications

  • High School diploma is required.
  • College degree is preferred.
  • Two years of experience within a customer service and/or healthcare environment is required.
  • One year of experience within a healthcare/patient setting is preferred.
  • Excellent interpersonal, communication and organizational skills.
  • Computer skills and knowledge is required-including knowledge and proficiency with Microsoft Office programs (Word, Excel, Outlook).


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct