At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic continues to evolve. As our recruiters work to fill positions during this time, interviews and recruitment-related processes have been modified to protect and prioritize the safety of our candidates and employees.

UPMC continues to comply with any governmental guidance related to local, state, and federal COVID-19 vaccination and testing requirements where our team members live and work. UPMC strongly supports vaccination and encourages everyone who can get vaccinated to do so to protect themselves, their co-workers, and our patients. At this time, the COVID-19 vaccination is available for new or existing employees on a voluntary basis, except where required by local, state, or federal authorities. Staff in positions in our New York, Maryland, and City of Philadelphia areas must be in compliance with local COVID-19 mandates.

For more information about UPMC’s response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Director, Program Management Medicare


The Director of Program Management will oversee a cross-functional team within the Medicare division to implement strategic programs, monitor and evaluate program performance for accomplishments and efficacy.   This role will work closely with key stakeholders to address and coordinate efforts aimed to achieve optimal operational process flow, provide solutions for identified opportunities, and ensure alignment with the overall strategic goals of the products.  This role will be under the administrative direction of the Chief Operating Officer of Medicare.  An ideal candidate will have demonstrated leadership skills, a strategic mindset, and the ability to problem-solve in a dynamic environment.

*This will be a flexible, hybrid role; reporting into the office and work from home each week. Not 100% remote elgible. 


  • Have an executive level presence; often including inputs and considerations of broad government insurance product lines, market or strategic trends, financial investments, operations, and technology that will impact multiple areas for Medicare and the Insurance Services Division.
  • The Director must have a strong ability to drive parallel high priority initiatives in a fast-paced, evolving atmosphere leveraging executive-level leadership and strong interpersonal skills.
  • Lead oversight in core-areas:
    • Product Development: Support current program designs for the Medicare products.  Key focus areas in digital/self-service models, product line advancement, and technology solutions.
    • Programs & Operational Effectiveness: Support unifying and strengthening large-scale programs, including operational monitoring for the Medicare Chief Operating Officer and other Insurance Services Division senior leadership.
    • Vendor Management: Support and monitoring vendor performance.
  • Additionally,
    • Performs in accordance with system wide competencies/behaviors.
    • Performs other duties as assigned.



  • Bachelor's Degree required.

  • Master's Degree preferred.

  • 7 years Healthcare Related Experience required

  • Certification in related area of expertise preferred (PMP and Scaled Agilist)

  • Management and/or leadership experience preferred.

  • Proficient knowledge in MS Office and PC skills required.

  • Strong project management, problem-solving, organizational, and communication skills (oral and written) are required.

  • Ability to perform planning for large initiatives/projects, as well as manage all tasks required to meet departmental and business needs within budget and targeted deadlines.

  • Strong leadership skills and independent decision-making and critical thinking ability.

    Licensure, Certifications, and Clearances:

  • Certification in related area of expertise preferred (PMP and Scaled Agilest)

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran


Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct