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   Current UPMC employees must apply in HR Direct

Administrative Assistant - Associate

Description

UPMC is looking for a Full-Time Administrative Assistant - Associate to support our Radiation Oncology department at Magee Womens Hospital in Oakland. This is a Monday through Friday, daylight position. No weekends required! 

Under direct supervision, the Administrative Assistant will provide front-office and patient registration support to the Radiation Oncology department. Are you a team player that is looking for a rewarding career in a fast-paced environment? Apply today!  

Responsibilities:

 

  • Under direct supervision, provides general administrative support to a department or group of professionals.
  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Greets, screens, and directs visitors to appropriate staff member.
  • Maintains confidentiality in all patient related interactions in accordance with HIPAA policies.
  • Notifies therapists and nurses when patients have arrived for radiation therapy treatments, exams, follow-ups, etc. Calls for patients' return rides to their homes.
  • Maintains precise, accurate appointment records so that at not time is there a conflict whereby a patient cannot be seen at their scheduled time. Notifies departmental staff in advance when physicians will be unavailable to see patients. Uses EMR system
  • Obtains required medical information when consultation requests are received and creates the patients treatment chart. Includes, radiology reports, lab reports and path reports.
  • Contacts patients by telephone to schedule initial consultation in the department of Radiation Oncology. Informs patient of procedures to take place and of the information they are required to bring for the initial consultation. Informs patient of hospit
  • Obtains required medical information when consultation requests are received and creates the patients treatment chart. Includes, radiology reports, lab reports and path reports.
  • Performs receptionist duties, including greeting patients coming for follow-up, consultations and daily radiation therapy treatments. Schedules patient appointments, answers the phone, places outgoing calls for physicians, etc. Consistently monitor the w
  • Maintains an orderly waiting room. Maintains coffee machine supplies. Orders supplies as needed.
  • Assists billing registrar as needed to register and/or update patient information in Aria. Verifies insurance information for accuracy and completeness and gets appropriate forms completed and signed by patients. Obtains all information upon registration

 

Qualifications

  • High School diploma or equivalent.
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software
  • Ability to use applicable MS Suite products
  • Knowledge of business processes and procedures
  • Ability to use basic reasoning skills


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct