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Practice Manager

  • Job ID: 352454164
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 55157 ZCMS1 White Oak Primary Care
  • Location: 2001 Lincoln Way, White Oak PA 15131
  • Union Position: No
  • Salary Range: $25.89 to $44.39 / hour

Description

Purpose:
UPMC is hiring Practice Manager for the White Oak location. Responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites to provide quality, cost-effective care. This is a large primary care practice in White Oak PA with both primary care and multi-specialty and Radiology on site.  Candidate must have ability to manage both clinical and non-clinical staff, timeshare physicians and busy functions of this practice

Responsibilities:

  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival, and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
  • OR
  • Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
  • OR
  • Associate degree in health or business administration and 8 years of office management experience including one year in a health care organization.
  • OR
  • High School Diploma and 8 years of office management experience including one year in a health care organization.
  • Prior front and back-office experience preferred
  • Strong Excel and Word experience preferred
  • Some coding and billing experience preferred 
  • eRecord experience preferred 


Licensure, Certifications, and Clearances:
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct