At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic continues to evolve. As our recruiters work to fill positions during this time, interviews and recruitment-related processes have been modified to protect and prioritize the safety of our candidates and employees.

UPMC continues to comply with any governmental guidance related to local, state, and federal COVID-19 vaccination and testing requirements where our team members live and work. UPMC strongly supports vaccination and encourages everyone who can get vaccinated to do so to protect themselves, their co-workers, and our patients. At this time, the COVID-19 vaccination is available for new or existing employees on a voluntary basis, except where required by local, state, or federal authorities. Staff in positions in our New York, Maryland, and City of Philadelphia areas must be in compliance with local COVID-19 mandates.

For more information about UPMC’s response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Intake Coordinator - Transplant

  • Job ID: 370385577
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday 8:00am to 4:30pm
  • Shift: Day Job
  • Facility: UPMC Presbyterian
  • Department: Kidney Transplant
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $17.39 to $27.61 / hour


Provide essential support to the Transplant Team by managing communication between potential recipients and living donors, the kidney transplant team, and all UPMC departments involved in the donation process. Receives and processes referrals to the program. Gathers, assembles, and enters all necessary data. Facilitates the evaluation, education, and care of the potential recipient and living donor.


  • Maintain weekly/monthly productivity.
  • Collects initial referral information via telephone, fax, or e-mail and distributes information to an appropriate team member in a timely and efficient manner.
  • Demonstrate the ability to establish priorities, perform assignments and meet productivity thresholds in the allotted time frames while maintaining accuracy and attention to detail.
  • Support Transplant Coordinators and other members of the Transplant Team.
  • Maintain patient confidentiality.
  • Coordinates and manages living donor evaluation including but not limited to scheduling all required appointments and testing, obtaining authorizations, staffing donor clinic, and preparation for donor selection committee meetings.
  • General data entry responsibilities include: Collection and verification of demographics and insurance information, test results, and other pertinent information into and EPIC databases.
  • Prepare, organize and maintain confidential patient charts and clinical records.


  • High school diploma or equivalent required.
  • Associate degree preferred.
  • Two years experience with administrative support in an outpatient clinic, physician's office, or other health care setting.
  • Knowledge of medical terminology is required.
  • Ability to handle a high volume workload and to remain focused and organized under pressure.
  • Ability to multi-task and meet deadlines.
  • Ability to perform duties with a significant degree of independence and initiative.
  • Strong interpersonal, communication and customer service skills are required.
  • Proficiency in Microsoft Office products preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct