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Lead Server Assistant

  • Job ID: 420679099
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Daylight Hours
  • Shift: Day Job
  • Facility: Corporate Executive Support
  • Department: USS Executive Kitchen
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $16.37 to $25.78 / hour


We are hiring a regular, full-time, Lead Server Assistant for our UPMC Headquarters Kitchen.  If you are someone with full-service dining or catering experience, then this could be the perfect position for you!

This position primarily works between 6:30am-2:30pm, Monday through Friday.  Off-shift hours may be scheduled as needed by the department.

The Lead Server Assistant provides professional level service to the department and event attendees. They are responsible for set-up, service and clean-up of all assigned meetings, functions and events.   They have the ability to prioritize and appropriately handle all catering requests, in a professional, pleasant and congenial manner, and effectively communicate with their manager to assure that all requests are handled completely, accurately and timely.  

If this sounds like a fit for you, apply online today!


  • Effectively contribute excellence in service to the operations of the Business and Corporate Events team.
  • Ensure the cleanliness of the kitchen, and observe all safety and sanitation procedures.
  • Effectively maintain a professional atmosphere with all levels of faculty, staff, peers and visitors.
  • Demonstrates: personal responsibility to ensure 100% accuracy in every aspect of the job; a take charge attitude to ensure all assignments are executed completely and accurately; and responsibility in punctuality.
  • Maintain neat and professional appearance by wearing a clean uniform at all times.
  • At all times, act in a professional manner and maintain the highest level of confidentiality.
  • Communicate effectively and courteously with all levels of staff and with outside contacts to ensure all requests are handled expeditiously and accurately.
  • Ability to work overtime when required.
  • Ensure delivery, set and clean-up of all catered activities on multiple floors throughout the building.
  • Supervisor is informed of any problems that may arise in the day to day operation of the kitchen.
  • Carries out job duties in a manner that is consistent with the service management vision of UPMC which includes the demonstration of appropriate behavior toward management, staff, peers and visitors.
  • Meet and discuss with the manager the expectations of the kitchen operations; disseminate this information to all support staff and assure that events occur appropriately.
  • Responsible for executing the set-up, service, and clean-up of all catered functions and requests with limited supervision.
  • Ensure all equipment, linens, service ware, and glassware are clean and sanitized prior to use.



  • High School diploma or equivalent is required.
  • Minimum two years work experience in either a catering or restaurant setting is required.
  • Ability to work and exercise sound judgment when completing tasks.
  • Good organizational and communication skills necessary.
  • Good command of the English language, including spelling, grammar and punctuation.
  • Punctuality required with the ability to work extended hours when required.
  • Knowledge of Microsoft Office and/or similar processes.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct