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Office Manager

  • Job ID: 446841529
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 57412 MULTI Tri Rivers Admin
  • Location: 7500 Brooktree Road, Wexford PA 15090
  • Union Position: No
  • Salary Range: $16.89 to $27.58 / hour

Description

Purpose:
UPMC is hiring full-time Office Manager for the Tri Rivers team. Opportunity to be an integral part of the growth and development of our Rheumatology and Osteoporosis services.  This position has the benefit of gaining diverse knowledge as we are a multi-Specialty practice.   Working directly with seven providers and the clinical team within a busy Rheumatology division.  Manages the timely and organized operation of the general services of the Center including scheduling, coordinating templates, coordinating all operational tasks, and assisting the director of the center daily. Ability to order all supplies utilized in the clinical area and for coordinating the maintenance of the equipment. Travel to satellite offices will be required ~North Hills (2x per month), Wexford (1-2 days per week) and Butler (1-2 times per month). 

Responsibilities:

  • Anticipate scheduling issues when members of the staff are not scheduled.
  • Coordinate and staff laser templates, ensuring that patients are properly scheduled.
  • Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
  • Order all supplies and services as needed for this practice.
  • Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
  • Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

 

Qualifications

  • Bachelor's Degree in Health Care or Business and one (1) year experience
  • OR Associate's Degree in Health Care or Business and three (3) years of experience
  • OR High School Diploma and five (5) years of experience
  • Prior health care management experience preferred
  • Strong excel skills preferred 

Licensure, Certifications, and Clearances:

  • Act 34

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct