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   Current UPMC employees must apply in HR Direct

Systems Engineer - Associate

  • Job ID: 398413007
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: ISD EHR Technical Team
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $28.08 to $42.62 / hour

Description

UPMC is hiring an Associate Systems Engineer to support the EHR Technical Team!

Under the direction of the management and more senior members of the team, the Associate Systems Engineer maintains systems, participate in projects, provides end user support, and contributes to team documentation and process improvement. This will be a dynamic position that will allow for exposure working across multiple teams with a primary focus on Windows Server. 
 
Are you someone who is looking to expand your career within the IT field and seeking an opportunity that will allow for growth and upward mobility? Well, look no further and apply to the Associate Systems Engineer position today!


Responsibilities:

  • Core technology concepts - Responsible for showing a basic understanding of designated technologies and their use. Demonstrates the initiative to learn internal processes and procedures.
  • Project Management - Complete basic project-related tasks and tasks delegated by more senior members of the team. Responsible for time tracking and updating documentation.
  • Maintenance/Upgrades - Follow documented procedures for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan.
  • End user support - Complete basic documented tasks related to end user support.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Troubleshooting/Critical Thinking - Ability to resolve basic issues or offer input on issue resolution.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

 

Qualifications

  • Typically has familiarity with complex systems environments through education or practical experience.
  • Ability to perform basic/standard IT procedures and protocols.
  • Experience building/configuring server (Windows/Linux) infrastructure in a complex multi-phased data center environment.
  • Microsoft infrastructure certification.
  • PC support experience in various UPMC departments preferred.
  • Application/infrastructure security experience (Port/Firewall/F5).
  • Working knowledge of clinical application interactivity/support.
  • Ability to work both independently and across multiple teams towards a shared goal.
  • This position may be required to maintain a 24/7 off hours support as part of a rotation within the team.
  • The frequency varies based upon the number of colleagues in the rotation.

This is a remote position with workspace available in the Quantum One Building (Pittsburgh, PA) if needed

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women in Information Technology (WIT), Female Leadership Innovation and Growth in Health Care & Technology (FLIGHT), or PRIDE Health, that support the implementation of our diversity strategy.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct