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For more information about UPMC’s response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Temporary Hospitality Associate – Oakland or Shadyside

Description

Interested in starting a career in healthcare? Looking to gain valuable patient care support and hospital setting experience? Interested in a variety of daily responsibilities and care settings?

UPMC is hiring Temporary Hospitality Associates to support UPMC Presbyterian and UPMC Shadyside! This posting is for candidates interested in working at either or both hospitals!

There are a variety of rotating shifts available for this position! The Temporary Hospitality Associate can work either 8-hour or 12-hour shifts, with flexibility in schedule and Monday through Sunday shift options. Daylight, evening, overnight, and weekend shifts available!

The Temporary Hospitality Associate is a support position that will be utilized between a variety of nursing units/departments! Responsibilities can range from patient care to hospitality support (depending on training and licensure), with duties possibly including environmental services, passing and clearing food trays, restocking unit supplies, turning over and sanitizing patient rooms, greeting patients and their families, moving and/or walking with patients, transporting patients, answering call bells, and helping with Patient Care Technician duties (patient care).

This role focuses on patient safety, care, and satisfaction! If you are interested in gaining valuable healthcare experience, we invite you to apply today!


Responsibilities:

  • EVS Associate Responsibilities:
    • Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and equipment, following established procedures.
    • Remove trash from all assigned areas/replenish supplies, as needed.
    • Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms, as assigned.
    • Inspect and ensure that all assigned areas are properly cleaned and in good repair, reporting problems to the supervisor.
  • Destination Coordinator Responsibilities:
    • Greet Hospital guests positively, and provide appropriate verbal assistance, guidance, and direction to visitors and patients, as needed.
    • Serve as a reference source regarding visiting hours, directions, package delivery, general admitting, and Hospital policies.
    • Issue courtesy parking discounts and free passes when appropriate.
    • Use the personal computer and CRT for dissemination of patient information.
    • Respect patient confidentiality and withhold restrictive information.
    • Assist with parking cashier functions and validate patient parking.
    • Responsible for following the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient.
    • Issue patient scooters to patients and visitors, as needed.
  • Transporter Responsibilities:
    • Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner.
    • Deliver supplies, equipment, and other materials to the patient units and other designated areas in a safe, timely, and accurate manner.
    • Perform inspections and disinfecting procedures on transportation equipment utilized by the department.
    • Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.
    • Report the status of transportation activities and abnormal activities to the manager in charge.
  • Food Service Attendant Responsibilities:
    • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
    • Assembles and serves meals according to diet orders, menus, and patient/guest specific requirements.
    • Maintains food safety and quality by applying HACCP principles throughout service.
    • Adheres to department procedures regarding the operation of all food service equipment.
    • Performs sanitation for assigned work areas in accordance with departmental procedures and health department guidelines.
    • Serves patient meal tray using the designated department script, to include proper patient identification.
    • Follow all safety and sanitation regulations.

Qualifications

  • High School Diploma or GED,
  • OR one year of previous job experience required in lieu of HS Diploma/GED.
  • Ability to follow written and verbal instructions.

 

Licensure, Certifications, and Clearances:

  • Act 34
     

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct