At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic continues to evolve. As our recruiters work to fill positions during this time, interviews and recruitment-related processes have been modified to protect and prioritize the safety of our candidates and employees.

UPMC continues to comply with any governmental guidance related to local, state, and federal COVID-19 vaccination and testing requirements where our team members live and work. UPMC strongly supports vaccination and encourages everyone who can get vaccinated to do so to protect themselves, their co-workers, and our patients. At this time, the COVID-19 vaccination is available for new or existing employees on a voluntary basis, except where required by local, state, or federal authorities. Staff in positions in our New York, Maryland, and City of Philadelphia areas must be in compliance with local COVID-19 mandates.

For more information about UPMC’s response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Security Liaison Officer

  • Job ID: 469799507
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Security
  • Department: Security Services
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $21.91 to $37.83 / hour

Description

UPMC is looking for security or law enforcement professionals to help support our mission of Quality & Safety for patients, visitors, and fellow employees.  The typical schedule is Monday through Thursday, 8:30 am to 5:00 pm, and Friday, 7:30 am to 4:00 pm.  

Purpose:
Provide coverage to the front desk, greeting and directing visitors and staff as directed by the Senior Staff Associate, Office of the President & CEO. Responsible for maintaining a safe and secure environment for patients, visitors, and employees with matrix reporting to the VP of Security Services.

Responsibilities:

  • Ensure visitors are greeted in a courteous and professional manner. Social amenities are offered at all times with politeness and cordial communication.
  • Provide security services at demonstrations and special events.
  • Protect the integrity and confidentiality of all data and information through physical and/or electronic means.
  • Lead on monitoring personal safety alarms 24/7.
  • Prepare and submit accurate, legible incident reports in accordance with UPMC policy.
  • JNET administrator - disseminate JNET findings of all nature, to other UPMC law enforcement. Contact person for all who have no JNET capabilities.
  • Courteously meet and greet guests in a professional helpful manner and direct guests to appropriate individual/area as well as notify appropriate staff.
  • Provide physical security to individuals identified and directed by the Vice President, Security Services.
  • Track national statistics on Hospital violence worldwide.
  • Provide professional security and escort for management, visitors and employees.
  • Conduct criminal history checks using Lexis Nexis Checks.
  • Liaison with all entities of the law enforcement community and Media Relations to ensure cooperation and a good working relationship.
  • Prepare all necessary information and testify in court proceedings on behalf of UPMC.
  • Work with surrounding counties regarding PFA information.
  • Assist in standardization efforts including research, recommendations, and implementation.

 

Qualifications

  • High school graduate or equivalent with a minimum of five (5) years experience in corporate security, law enforcement or military experience, or comparable combination of education and experience required.
  • Personal computer experience required utilizing Microsoft Office (Word, Excel, Outlook).
  • Excellent customer service skills required to handle all levels of personnel, patients and visitors.
  • Medical experience preferred (i.e. EMT, paramedic or first responder).
  • Ability to work with minimal supervision and exercise sound judgment.
  • Ability to handle confidential materials and sensitive issues in a professional manner.
  • Good organizational, planning and communication (verbal and written) skills.
  • Extreme flexibility and punctuality are required.
  • Guards/Officers are required to wear a bullet proof vest


Licensure, Certifications, and Clearances:

  • Valid PA Driver's License
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Valid Act 235 (Lethal Weapons Training Act) required within 180 days of hire
  • Must be able to meet 501 Certification requirements (Certification of Private Police Officer for UPMC)
  • PA Act 120 (Municipal Police Officers Training Act) preferred
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • First Aid Certification

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct