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Lead Ophthalmology Coord.

  • Job ID: 410859360
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday daylight
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 65471 POP14 EYE Childrens Hospital
  • Location: 4401 Penn Avenue, Pittsburgh PA 15224
  • Union Position: No
  • Salary Range: $21.91 to $37.83 / hour


UPMC Children's Hospital of Pittsburgh is hiring full-time Lead Ophthalmology Coordinator for the Lawrenceville, PA location. This role is Monday - Friday 7:30 a.m. - 4:00 p.m. with some travel to the North and South satellite offices. The Ophthalmic Technician Lead will be responsible for ensuring patients are moving through the clinic in an efficient manner, resolving any issues/bottlenecks. This position is expected to be proficient in-patient intake and diagnostic testing, as this position will training all staff and ensure competency in all subspecialty patient care requirements. Proactively accommodates for staffing and flow. Assign Tech start times, end times and lunches based on clinic days. Maintaining the clinic/ equipment logs so they are up to date.  Unique opportunity to be part of the Eye Center at UPMC Children’s and interact with physicians, technicians, administrative staff, and patients and families. Play an important role in the care of our patients.


  • Supervises staff, and clinical functions within your department.
  • Participates in committees and work groups to assist practice manager with quality and work performance issues.
  • Completes, supervises & delegates all daily clinical and departmental responsibilities such as patient care for the day, triage, in basket, scrubbing of future schedules, disability forms, injection authorizations, injection logs/inventory, maintain clinic supplies, and all other responsibilities within the department.
  • Must be able to troubleshoot and multitask.
  • Monitors & maintains workflow for the department/service/satellite you are assigned. Tracks patients through the exam process. Recommends & implements changes as necessary to maintain an efficient clinical workflow & assures a positive patient experience.
  • Position requires a significant amount of standing.
  • Willing to travel to other clinical sites.
  • Reviews clinic schedule in advance, in coordination with the practice manager and/or provider, adjusting schedule as needed to prevent any potential issues within the department.
  • Ensures harmonious workflow of patients and ensures adherence to policies and procedures; recommends and/or implements changes as necessary to maintain efficient clinic, patient access, and desired patient experience.
  • Assigns Tech start times, end times and lunches based on clinical needs for the day.
  • Proactively accommodates for staffing and flow, to prevent potential bottlenecks within the clinic.
  • Responsible for training/staff development such as training or delegating training of technical staff to ensure a multifunctional staff (i.e cross-training, continuing education). Assists with onboarding and training of new hires.



  • High school diploma or equivalent required.
  • Three (3) years prior ophthalmology coordinating or supervisory experience.
  • Exemplary clinical skills. Exemplary organization, time management, analytical, decision making and interpersonal skills. Ability to coordinate and prioritize the work of others. Ability to communicate effectively and professionally, both verbally and in writing, with physicians, department management and other personnel. Ability to work independently yet promote teamwork. Ability to maintain confidentiality with regards to all job assignments and related information. Ability to operate personal computers and other office equipment.

Licensure, Certifications, and Clearances:
COA, COT or COMT Certification is preferred.

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct