COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire and is required after employment begins. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

IT Support Specialist

  • Job ID: 470735813
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Night Job
  • Facility: UPMC Altoona
  • Department: Paging and Communication
  • Location: 620 Howard Avenue, Altoona PA 16601
  • Union Position: No
  • Salary Range: $16.37 to $23.90 / hour

Description

Purpose:
Provides general information on the telephone as required in accordance with established departmental and hospital policies/procedures. Responds promptly to paging requests and codes. Performs a variety of clerical duties to insure the appropriate and timely recording of patient, medical staff and employee information. Operate all IT Support Services equipment and perform maintenance in an acceptable and satisfactory manner and in accordance with established department policies and procedures. Demonstrates flexibility in response to emergencies, staffing, or scheduling changes.

Responsibilities:

 

  • Functions independently in the absence of the supervisor.
  • Performs a variety of clerical duties to insure the appropriate and timely recording of patient, medical staff, and employee information.
  • Communicates effectively and in a courteous manner with all customers.Hospital Department.
  • Provides general information on the telephone as required in accordance with established departmental and hospital policies and procedures.
  • Communicates with staff in all areas of information Technology Services.
  • Recognizes equipment in need of repair or replacement and insures that noted discrepancies are reported and/or corrected.
  • Operate all IT Support Services equipment and perform maintenance in an acceptable and satisfactory manner and in accordance with established department policies and procedures.
  • Responds to paging requests in an effective and appropriate manner.
  • Responds to emergency alarm system in an effective and appropriate manner.
  • Perform password reset functions for applications.

 

Qualifications

Associates Degree or Diploma from an accredited University OR at least two (2) years equivalent experience.The following skills are preferred: Previous telephone and support experience preferred. Previous experience in a heath care environment preferred. Customer service experience preferred.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct