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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire and is required after employment begins. Medical and religious exemption requests may be submitted for consideration.

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Manager, Clinical Services (PsychCare Plus) Western Psychiatric Hospital


PsychCare Plus is the admission and outpatient scheduling service for UPMC Behavioral Health Service Line for Western Psychiatric Hospital. The Manager, Clinical Services will be responsible for managerial oversight, clinical care, staffing, and daily operations.


  • Participates in management meetings and service committees as assigned by supervisor. Performs in accordance with system-wide competencies/behaviors. Receives feedback and direction constructively. Serves as a formal and informal mentor for new students and staff.
  • Participates in department-based performance improvement projects. Improves knowledge, skills and performance based on feedback or on self-identified developmental needs. Demonstrates a high level of initiative, works independently, and establishes priorities to meet department and organizational goals.
  • Demonstrates awareness of the impact of his/her behavior on the efficient functioning of the department and organization. Willing to take the leading role in major hospital-wide projects and part of leadership group. Assumes responsibility for complex assignments and views problems as challenges. Applies creative and innovative strategies in problem-solving to achieve desired goals. Coordinates, plans, develops, and implements managerial procedures. Manages day to day operations of assigned areas.
  • Provides clinical oversight and decision-making. Assists in teaching staff/students and instructor's role/limits on how to manage the care of patients including assessment, interdisciplinary planning, implementation, and evaluation of patient care, teaching and discharge planning while observing. Provides oversight and ongoing monitoring of retention and recruitment initiatives and outcome measures. Encouraging students/staff in the pursuit of education.
  • Establishes appropriate and effective communication strategies. Establishes and maintains professional and respectful interpersonal relationships. Actively participates on intra- and interdisciplinary teams to achieve organizational goals.


  • BSN or Bachelors Degree in Human Services related field required
  • Demonstrated competence in professional psychiatric practice (at least 4 years clinical experience)
  • Prior Management experience preferred
  • Inpatient experience preferred
  • Must be open to work nights, weekends, and on call responsibilities

Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct