Description

UPMC Presbyterian is seeking a full-time Senior Patient Care Technician to support the Emergency Department at UPMC Presbyterian Hospital!

The Senior Patient Care Technician will work rotating shifts (typically 12-hour shifts), which include daylight, evenings, overnights, weekends, and holidays. The Presbyterian Hospital Emergency Department includes a Trauma Center, a Comprehensive Stroke Center, and a Post-Cardiac Arrest team.

The Senior Patient Care Technicians (PCTs) are vital partners in patient care within the Emergency Department, working closely and continuously with patients and staff. These roles provide routine patient care, support the department services in accordance with established policies and procedures, and under the direction of nurse(s) or physician(s), ensure that the highest degree of quality patient care can be maintained at all times.

Senior PCTs must routinely perform UPMC Nursing Core responsibilities (blood glucose, weights, vital signs, I&O, specimen collections, and Foley care), AND at least four of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, and/or IV catheter removal.

Hired candidates will be required to attend a particular mandatory training, depending on their level of experience. These training programs/classes are paid trainings. Any scheduled training is required. EMT certification or experience is preferred!

Responsibilities:

• Provides patient care, including assisting with patient procedures and activities of daily living.
• Assists with physical, respiratory, and cardiopulmonary therapies.
• Provides feedback to the RN regarding patient care and reports changes in patient status.
• Performs the UPMC Nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections, and Foley care), AND at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
• Ensures equipment malfunctions are reported to the appropriate department.
• Establishes appropriate and effective communication with other departments.
• Establishes professional and respectful interpersonal relationships.
• Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
• Constructively receives feedback and direction.
• Identifies and communicates learning needs to the unit director.
• Takes action to improve knowledge, skills, and performance.
• Requests assistance in planning and prioritizing activities, as needed.
• Participates in self-review as requested by the unit director.
• Provides instruction to patients and their families under the direction of the RN.
• May apply, monitor, and remove patient restraints as per physician or hospital protocol.
• Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
• Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the health professions.
• Cares for patients and self by supporting safety in the workplace.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
• Strictly adheres to all policies and procedures relative to patient care and hospital-related information.
• Complies with safety policies and procedures including standard precautions.
• Suggests and supports changes within the department.
• Assumes responsibility for assignment and views problems as challenges.
• Demonstrates awareness of behavior on the efficient functioning of the department.
• Supports department-based projects and quality initiatives.
• Documents in the medical record according to established procedures.
• Performs assigned work in a timely and productive manner.
• Completes department clerical functions as needed.

Qualifications

• High School diploma or equivalent.
• If no previous hospital or pre-hospital training: successful completion of UPMC Patient Care Technician class OR successful completion of first year of clinical work in a nursing program.
• Successful completion of basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Nursing Student that has completed one clinical rotation preferred.
• Emergency Medical Technician (EMT), or Paramedic, or currently enrolled in an EMT or Paramedic program preferred.
• Successful completion of a basic arrhythmia course and annual competency required.
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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