COVID-19 Vaccination Information

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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire and is required after employment begins. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Access Lead

  • Job ID: 396669167
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Daylight shifts between 7:00 a.m. - 6:00 p.m.
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: Rivers BHS East
  • Location: Bhs East, Butler PA 16001
  • Union Position: No
  • Salary Range: $15.24 to $23.27 / hour

Description

Purpose: INTA-DEPARTMENT ONLY HIRING FOR TRI RIVERS 
UPMC Tri Rivers in hiring full-time Access Lead for the Butler location. Coordinate and lead the daily functions of the designated work area along with providing direction and support to staff as needed. Escalates any concerns or problems to management when necessary. Facilitate the completion of all statistical reporting and data analysis to ensure UPMC guidelines are being supported. Serve as the primary information source and advocate for financial matters on site.

Responsibilities:

  • Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures, and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions.
  • Advise the clinical staff of the need for a referral to a participating health care facility when appropriate.
  • Serve as an advocate, resource, troubleshooter, and designated leader at specific work sites. Represents Management and is empowered to make decisions.
  • Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly.
  • Works various revenue reports within established time frames. Acts accordingly to ensure a successful billing process.
  • Ensure precertification requirements have been met prior to treatment.
  • Interact with the clinical staff and/or ancillary departments to resolve reimbursement issues.
  • Responsible for training new staff and orienting to department work area. Provide ongoing education and communication as necessary.
  • Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility.
  • Update patient demographic and insurance information in the system, as necessary. Verify insurance benefit information with all available carriers via electronic verification system or telephone if not previously completed.
  • Supervises all activities related to the maintenance of office, equipment and systems within the front desk territory of all offices in assigned region.
  • Lead by example of positive inter-departmental relationships with clinical and administrative teams.
  • Schedules appointments appropriately with physician/physician assistant.
  • Participates, on an as needed basis, with the Front Desk Office Manager in disciplinary meetings as they relate to staff in assigned office.

 

Qualifications

  • High school diploma or GED and at least 3 years of experience in a related fiscal/admissions/registration function, or Associate degree and 1 year experience; or an equivalent combination of education and experience required. 
  • Medical terminology, third party health care coverage experience and strong understanding of managed care regulations are required. Strong interpersonal, organizational and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances. Ability to effectively problem solve and make independent decisions. Prior working experience on personal computers and various office equipment. Knowledge and skills necessary to provide care and/or interact appropriately with all ages of patients. Possess the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. Provide the care needs as described in the department's policy and procedure.


Licensure, Certifications, and Clearances:

  • Act 34

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   Current UPMC employees must apply in HR Direct