COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire and is required after employment begins. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Information Representative

  • Job ID: 503115097
  • Status: Part-Time
  • Regular/Temporary: Regular
  • Hours: Sunday 8am-8pm - Monday 1:30pm-8pm
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hospitals
  • Department: Acute Hosp Patient Reg
  • Location: Technology Parkway, Mechanicsburg PA 17050
  • Union Position: No
  • Salary Range: $15 to $21.66 / hour

Description

Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:

 

  • Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
  • Dress appropriately for a business setting and give attention to personal grooming.
  • Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
  • Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
  • Comply with the hospital's policy regarding punctuality and regular attendance.
  • Answer and transfer calls in accordance with hospital guidelines for customer service.
  • Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

 

Qualifications

  • Completion of High School graduation.
  • 1 year of minimum experience in a similar position.
  • Experience working in a health care environment helpful.
  • Excellent communication and customer service skills essential.
  • Basic knowledge of Windows software needed.


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct