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Senior Project Manager- Insurance Services Division

  • Job ID: 461676478
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: 68340 HPLAN U135 Administration
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $36.11 to $61.13 / hour


UPMC Health Plan is seeking a Senior Project Manager!

Define and develop overall project objectives, scope and work plan and reviews and confirm with the internal client. Recognize and anticipate scope and other project issues and communicate to internal client and project team as well as takes appropriate measures. Anticipates key business issues, leverage solutions from dependent and related projects and generate new perspectives, frameworks or innovations that enable problem resolution. Systematically assess and then convey pros and cons of alternative solutions to complex, sophisticated, and sensitive issues and achieves consensus on direction/ approach. Anticipate and define barriers to change with internal clients; devise plans to address change barriers and ensure acceptance of the change process. Dynamically lead presentations/work sessions to positively influence decisions and perceptions. Manage in ambiguous situations with minimal direction, and build, direct and maintain motivated and diverse teams. Within the context of larger projects, supervision of project managers may be required. (added) These services will be provided in compliance with state and federal regulations, NCQA standards, and the mission, policies and procedures of the Health Plan and the Project Management Office. Demonstrate professionalism and commitment to meet UPMC Health Plan goals and objectives.


  • Experienced in project management, understands PMO best practices 
  • Ability to do research and help with Program design/process design helpful
  • Healthcare/clinical/insurance industry/product development experience a plus 
  • Ability to work in ambiguity and navigate complex politically charged or matrixed environments 

This position is in US Steel Tower/ Remote, daylight. Apply today!



  • Establish deliverable structure and content outline.
  • Inform others of new and emerging topics/trends, technologies, and capabilities.
  • Participate in the development of new tools and resources.
  • Demonstrate ability to prepare sensitive information and communication it directly to senior management.
  • Understand, analyze, and structure undefined, complex, and politically sensitive projects.
  • Recognize and anticipate scope issues and communicate to internal client and team changes to the work plan.
  • Prioritize tasks based on relative importance and urgency and identify dependencies across projects.
  • Cooperate close with business leaders and/or relevant experts in resolving issues.
  • Leverage solutions from dependent and related projects.
  • Build follow-up mechanism/maintenance plan into project deliverables to ensure that changes to be implemented will be sustainable.
  • Identify and mitigate business risks associated with projects.
  • Build consensus between departments and business units.
  • Define and develop overall project objectives, scope and work plan and review and confirm with internal client.
  • Stimulate strategic thinking by internal clients.
  • Anticipate project issues, assess alternatives, and take appropriate measures to resolve in a professional, tactful manner.
  • Manage a large number of responsibilities in the face of competing priorities.
  • Participate in and/or lead the comprehensive review of the projects being managed by other project managers; accurately assess project status and develop appropriate recommendations and assessment documents.
  • Generate new perspectives, frameworks or innovations that enable problem resolution.
  • Ensure deliverables meet business objective, design specifications and quality standards.
  • Systematically convey pros and cons of alternative solutions to complex, sophisticated, and sensitive issues and achieve consensus on direction/ approach.
  • Generate innovative ideas which are strategically sound and challenge the status quo.
  • Plan and execute communication of complex information to team members and stakeholder groups.
  • Effectively lead large project teams and/or high-priority efforts to high-quality results.
  • Create an environment that fosters compliance with accepted PMO methodologies and reflects industry best practice.
  • Dynamically lead presentations/work sessions to positively influence decisions and perceptions.
  • Ensure that the most appropriate and efficient tools and techniques are selected and applied in accordance with project scope and time constraints.
  • Define alternative/compromise solutions that address others' fundamental concerns and impacts on long-term relationships.
  • Operate effectively in a fast changing environment.
  • Manage in ambiguous situations with minimal direction.
  • Analyze the training needs of project teams and identify relevant training material/ courses to address these needs.
  • Provide industry knowledge to projects.
  • Anticipate key business issues, and implement comprehensive recommendations to achieve desire outcome.
  • Anticipate and define barriers to change with internal client; devise plans to address change barriers and ensure acceptance of the change process.
  • Become recognized as a valued thought-partner by internal clients.
  • Recognize and act decisively in urgent matters; make tough decision which may influence the direction of the project.
  • Direct and execute creative analytic approaches/ create new or adapt existing analytical methods and tools to solve problems.
  • Successfully build, direct and maintain motivated, empowered and diverse teams.
  • Establish a mentoring environment.
  • Ensure business value has been delivered.
  • Plan, organize and control multiple responsibilities and cross-functional resources and ensure that the most appropriate resources are assigned to specific project roles.
  • Delegate appropriate level of autonomy and decision - ensure that project issues are promptly and effectively handled and quality of work is achieved.



  • B.S. degree in Business, Mathematics, statistics, Health Care, Management, or related field.
    • Master's degree preferred (extensive related experience will be considered).
  • Five (5) years of project management experience.
  • Experience in health care insurance or health care industry preferred.
  • Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
  • Strong management, problem solving, organizational, and communication skills (oral and written) are required.
  • Excellent Project Management skills along with effective planning and organizational skills.
  • Ability to perform planning for large initiatives/projects, managing all tasks required to provide services to meet client and business needs within budget and targeted deadlines.

Licensure, Certifications, and Clearances:
Minimum of PMP, PM, or Six Sigma Certificate with advanced project management certification strongly preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct