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Patient Care Technician - Psychiatric Emergency Service (PES)

Description

Millions of Americans face the reality of living with a mental illness. This is nearly one in five adults. Are you searching for the opportunity to make an impact on these individuals? Are you passionate about dispelling widespread stigma and misunderstanding associated with mental health?

UPMC Western Psychiatric Hospital is hiring a Full-Time Nursing Assistant to help support the PES (Emergency Department) for its Oakland location. This position will work rotating day/evening/night rotation, with rotating holidays and weekends. 

Western Psychiatric Hospital’s Psychiatric Emergency Service (PES) is a psychiatric emergency room that sees over 13,000 patients annually. It is the pulse of the hospital and a busy hub where patients from all over travel to receive an evaluation from a team of experts in the field. The PES is a multidisciplinary team that collaborates to determine the best possible and most appropriate disposition for the patient and their family. The PES serves as a resource across UPMC and the behavioral health network for psychiatric care and consultation. 

 

Responsibilities:

  • Provides direct patient care as directed by the RN including all activities of daily living such as but not limited to bathing, feeding, transporting, toileting and ambulating patients.
  • Maintains an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the department and patient rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
  • Acquires and distributes supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the nursing assistant position and stocking patient rooms and unit supply areas.
  • Delivers patient nourishments, fills water pitchers and distributes patient mail.
  • Performs the UPMC nursing core responsibilities for nursing assistants: blood glucose, weights, vital signs, I&O, specimen collections and Foley care.
  • Provides feedback to the RN regarding patient care and reports changes in patient status.
  • May apply, monitor and remove patient restraints per physician or hospital protocol.
  • Constructively receives feedback and direction.Identifies and communicates learning needs to the unit director.Takes action to improve knowledge, skills and performance.
  • Requests assistance in planning and prioritizing activities as needed.Participates in self-review as requested by the unit director.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
  • Demonstrates understanding of cultural diversity, horizontal violence and impairment in the health professions.
  • Cares for patients and self by supporting safety in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Suggests and supports changes within the department.
  • Assumes responsibility for assignment and views problems as challenges.Demonstrates awareness of behavior on the efficient functioning of the department.

Qualifications

  • High school diploma or equivalent.
  • Successful completion of UPMC nursing assistant or EIC training program
  • Knowledge of body mechanics and transfer techniques.
  • Ability to effectively communicate both orally and in writing.
  • Certified Nursing Assistant (CNA) preferred.
  • Access to medications is limited to the distribution of the medication to the nurse.


Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
 

  • Basic Life Support (BLS)
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct