Description
Purpose:
Under the direction of the Community Treatment Team (CTT) Program Coordinator, the CTT Clinician II - Psychiatric Rehabilitation Specialists’ responsibility is to carry out psychiatric rehabilitation services and assist in the treatment of individuals with serious mental illness. The specialist provides services, education, support and consultation and is part of multi-disciplinary team which provides comprehensive mental health services to residents of Allegheny County in community settings, including but not limited to, homes, hospital emergency rooms, personal care homes, etc. The CTT program operates 24 hours a day, 7 days a week, 365 days a year. The primary responsibility is to provide intensive outpatient mental health treatment in a variety of settings to consumers with serious and persistent mental illness for whom traditional outpatient Mental Health services have not been effective. This includes, but is not limited to, answering questions, obtaining clinical information providing crisis intervention and assessment, and documentation of all duties previously mentioned. The Clinician II must respond appropriately in volatile and unpredictable situations.
Responsibilities:
- Support consumer and negotiates appropriate referral services.
- Support consumer's WRAP plan.
- Participate in and/or completes a comprehensive assessment of identified clients. This includes social history, psychiatric history, and mental status exams.
- Provide follow-up services to consumers by phone.
- Maintain a minimum productivity rate of 55%.
- Act as an advocate for the consumer and/or family and provides advocacy for consumers, including 302 an other involuntary commitment proceedings, guardianship, and custody proceedings.
- Participate in working weekend rotation.
- Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
- Participate in outreach visits to consumers in various housing/living situations.
- Provide services in a community and/or office setting.
- Manage crisis situations effectively using positive approaches.
- Responsible for learning, continuing education, and implementation of ACT standards of care.
- Complete consumer/family crisis assessments.
- Provide quality care to consumers following the Assertive Community Treatment (ACT) Model of mental health care delivery.
- Assist consumers to obtain and maintain culturally appropriate basic living needs through skills such as: food, medical care, recreation, education, and employment, through referral and assertive follow-up, advocacy, and problem resolution.
- Work efficiently and independently.
- Utilize specific techniques of motivational interviewing.
- Participate in 24 hour on call rotation.
Qualifications
- Masters Degree in Psychology, Counseling or Social Work with three years clinical experience.
- In lieu of this, Bachelors Degree in Psychology, Counseling or Social Work with five years clinical experience with three years crisis experience will be considered.
- Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
- Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
- Experience working with serious mental illness (SMI) populations preferred.
- Experience in mental health crisis intervention, case management, or in home therapy preferred.
- Excellent, recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
- May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
- Transportation of medication is limited from one department to another.
Licensure, Certifications, and Clearances:
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Driver's License
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
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