COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Patient Services Representative

  • Job ID: 162747772
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 55891 ZCMS1 Orthopaedic Specialists
  • Location: 9104 Babcock Blvd, Pittsburgh PA 15237
  • Union Position: No
  • Salary Range: $15.30 to $23.36 / hour

Description

Job Summary:

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers. And 2020 Corporate Equality Index.

• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.

• Competitive pay and incentive program

• Tuition reimbursement

• Opportunities to grow in your career at UPMC

A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, and promoting an overall culture of service excellence. We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experience during a patient's visit to UPMC.

  • Work Location: 9104 Babcock Blvd., 5th Floor, Pittsburgh, PA 15237
  • Travel required?:  Yes – for coverage for vacation and call - offs
  • Status: Full-time 40 hours per week
  • Shift times: 8a-4:30p but depending on clinic can start as early as 7:15am
  • Days: Monday - Friday

Interested in hearing more? Apply online today!

Responsibilities:

  • Guide patient through check-in process
  • Collect copayments and any other applicable patient payments
  • Confirm and/or update patient registration information
  • Schedule or connect patient to resources to schedule for ancillary services at checkout
  • Assist patients in education of financial responsibility and connect them to advocacy resources as needed
  • Confirm/verify insurance benefits with the appropriate carrier

 

Qualifications

  • Completion of high school graduate or equivalent is required. 


Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.  

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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