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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

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Payment Specialist I

  • Job ID: 542364187
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Revenue Cycle
  • Department: Rev Cyc Payment Posting
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $15.65 to $24.56 / hour


UPMC Corporate Revenue Cycle is hiring a Payment Specialist I to join our Payment Posting Team!  This position will work Monday through Friday during the hours of 7:00 AM to 3:30 PM at the US Steel Tower.   In the role you will ensure accurate data entry, balance and post payments/denial/correspondence for all designated UPMC entities.  As well as being assigned to prepare all documentation related to receivables or transfers as required by the department, and to image paper documents.

If you are ready to take the next step in your accounts receivable career, then look no further and apply today!



  • Understand payment posting and the relationship between co-pays, deductibles, co-insurance, allowances and payments so that the account balance is accurate after payment is posted.Consistently meet departmental productivity standards as set by management.
  • Ability to navigate on the various payer websites.
  • Maintain a variety of entry-level system generated work queues on a daily basis.
  • Recognize Bad Debt transactions and supply proper documentation to ensure bad debt payment is posted accurately into any and all patient billing systems or legacy master spreadsheets.
  • Apply undistributed payments on any and all patient billing systems, following established guidelines.Understand how to scan and record payment and denial data to image to the imaging system. Know how to delete a mis-scanned batch. Log all work so that it can be balanced the next day.
  • Prepare documentation for payments that must be transferred to another UPMC entity, or refunded to payer. Ensure accurate posting of payments that belong to another UPMC entity or prepare appropriate documentation so that funds can be transferred or refunded.
  • Once bank deposit and payments are in balance, provide summary to cash accounting staff to make entries.Post and/or code non-cash data accurately by selecting the standard code to designate the reason (payment denial, admission approval, refund request, etc). Post memo or contractual adjustment if warranted, and close the receivable to the next payer if warranted.
  • Key payment data from lockbox work, capturing all relevant data including payer remark codes that would assist the Billing Department to determine how to follow up on a denial. Verify that funds are in the bank before posting.Thoroughly research questionable/unidentified payments in order to post properly. Contact insurance carriers, completes documentation forms and follows up on any amounts posted to suspense, UTL, or clearing accounts. Items posted to suspense, UTL, or clearing counts must be resolved within 7 days, or notice provided to supervisor of the reason for the extended delay.



  • High school graduate.
  • Two to three years experience in an accounts receivable environment, preferably in the health care or insurance field.
  • Good data entry skill and familiarity with personal computers and software such as but not limited to Excel.
  • Analytical skills and proficiency with math operations such as balancing a checkbook.
  • Basic accounting knowledge is essential.

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UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct