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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

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Systems Engineer (Cloud) - Senior

  • Job ID: 596602514
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: HPLAN Technology Svcs
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $43.96 to $71.50 / hour

Description

UPMC is hiring a Senior Systems Engineer to join the Health Plan Technology Services Team. This position will work on a team that has three major goals: Innovation, Collaboration, and Continuous Improvements on a 360 platform responsible for Cloud Strategy including but not limited to Infrastructure, Security, Architecture, and Governance.
 
While under the direction of management and other senior team members, the Systems Engineer – Senior maintains systems, participates in projects, provides end-user and application support, contributes to team documentation, and continually contributes to process improvement. Responsible for participating in testing proofs of concept and evaluating new technologies.
 
UPMC is seeking a candidate with experience in Azure IaaS, PaaS, and SaaS implementations with a sound understanding of SQL and web services along with the ability to multitask, manage projects, and have a production support mentality. 

Responsibilities:
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • Core Technology Concepts - Responsible for understanding of complex technologies and their use. Demonstrates initiative to learn about current and future technologies.
  • Troubleshooting/Critical Thinking - Independently resolve issues. Offer input on issue resolution and mentor less experienced staff with issue resolution.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.
  • Project Management - Complete assigned project-related tasks with independently. Responsible for time tracking and updating documentation. Lead small to medium-sized projects. Collaborate with other technical teams, as appropriate, for successful completion of project. Participate in POC evaluations.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • End-user support - Resolve complex end-user support issues independently. Responsible for assisting less experienced staff with end-user support issues. Responsible for ensuring there is resolution or that the end-user is connected with the appropriate resources for issues resolution.
  • Maintenance/Upgrades - Develops maintenance/upgrade plans with the assistance of lead/expert. Responsible for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan

Qualifications

  • Typically has 5+ years' experience with complex systems environments through education or practical experience.
  • Mastery of standards IT procedures and protocols.
  • Shows the ability to lead junior team members with enforcing compliance of procedures and protocols.
Preferred Qualifications
  • Experience with Azure Fundamentals - Iaas, Paas, Saas
  • Sound understanding of SQL and Web Services
  • Must be willing to multitask and have a production support mentality
  • Comfortable working across different groups of IT within UPMC
  • Azure Certification is a plus
This is a remote position with workspace available at US Steel Tower (Pittsburgh, PA) if needed

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women in Information Technology (WIT), Female Leadership Innovation and Growth in Health Care & Technology (FLIGHT), or PRIDE Health, that support the implementation of our diversity strategy.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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