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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Lead Phlebotomist

  • Job ID: 597038351
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday 9:00 a.m. - 5:30 p.m.
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 65855 POP18 PEDS GAP PCP
  • Location: 3420 Fifth Avenue, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $16.20 to $25.42 / hour

Description

Purpose:
This is a new position to the department, created to support clinical staff and improve visit efficiency, by streamlining blood draw process within clinic to lead phlebotomist.  Lead phlebotomist will standardize the phlebotomy training and competency assessment for all new Medical Assistants and Nurses within Oakland’s Primary Care Center.  Lead phlebotomist will also work closely with Quality Improvement Specialist to monitor and improve HEDIS and quality metrics as they relate to labs for the Oakland and Turtle Creek office, including the development of a standardized follow-up process.  

Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Responsibilities:

  • Reads, understands and complies with organizational and departmental policies, procedures and protocols.
  • Collects specimens in a timely manner and according to established procedures.
  • Follows positive patient ID policy to accurately collect and label specimens.
  • Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to supervisor.
  • Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed
  • Participates on teams and special projects. Performs other duties as assigned.
  • Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.
  • Delegates phlebotomy priorities and other non-urgent tasks to staff as needed
  • Keeps work area clean and neat. This includes waste disposal, stocking of supplies, management of lab coat cleaning.
  • Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.
  • Trains, mentors, and orients new employees as assigned.
  • Completes all required documentation and statistical logs as required.
  • Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner
  • Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to supervisor.

 

Qualifications

  • High School diploma or equivalent Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
  • Two (2) years' experience.
  • EpicCare experience preferred 
  • Bilingual (Spanish/English) also preferred but not required.
  • Medical terminology knowledge and laboratory information system experience is preferred.
  • Must have the ability to establish work priorities and handle several procedures simultaneously. Must interact with other departments.


Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct