COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Lead Telephone Operator

  • Job ID: 596637126
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Various shifts from 2:00 p.m. - 10:00 p.m.
  • Shift: Evening Job
  • Facility: University of Pittsburgh Physicians
  • Department: OPR Hospital Operators
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $15.42 to $24.17 / hour

Description

Purpose:
This office is a 24-hour operation that includes rotating weekends and holidays. While flexibility to adjust shifts is required, the Telephone Operator Lead working for evening shift 2:00 p.m. to 10:00 p.m. These shift hours leave flexibility to leave your days open, while being able to work full-time hours! Serves as main point of contact with the public and with all hospital departments in routine as well as emergency situations. Acts as a resource for other telephone operators, trains new operators and schedules switchboard coverage.

Responsibilities:

  • Maintain current procedures for internal and external disasters, fire emergencies, bomb scares and disaster plans.
  • Provide relief coverage to support staff.
  • Perform all functions of Telephone Operator.
  • Monitor new employee training and certifies trainees' competencies through demonstration of performance.
  • Handle immediate problems and direct problems to department head.

 

Qualifications

  • High school graduate or equivalent.
  • Three (3) years of experience answering, and processing calls through automated phone system. Must be able to work all shifts, seven days a week. Ability to interpret procedure manuals (i.e. fire, trouble, disaster, etc.).


Licensure, Certifications, and Clearances:

  • Act 34

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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