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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

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Remote UM Care Manager

  • Job ID: 565062667
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 am to 4:30 pm
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: UM Clin Ops
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $28.33 to $47.73 / hour

Description

Are you an experienced nurse with an interest in care management? We may have the perfect opportunity! UPMC Health Plan is hiring a full-time UM Care Manager to support our inpatient authorization team within our Medical Management Clinical Operations division. In this role, you will be responsible for processing authorization service requests from providers electronically on weekends. This position will work daylight hours Monday through Friday. The team is based out of downtown Pittsburgh's US Steel Tower, however, canddiates may reside anywhere in Pennsylvania. 

The Utilization Management (UM) Care Manager is responsible for utilization review of health plan services and assessment of member's barriers to care, as well as actively working with providers and assessing members to ensure a safe and coordinated discharge from an inpatient setting. Interacts daily with facility clinicians, physicians, and UPMC Health Plan care managers and Medical Directors as part of the member treatment team. Facilitates transitions in care for skilled nursing, rehabilitation, long term acute care, as needed. Coordinates with Health Plan case managers or health management staff members to follow-up after discharge from an inpatient setting. Provides guidance and assistance to providers and members to ensure that health care needs are met through the delivery of covered services in the most appropriate setting and cost - effective manner.

Responsibilities:

 

  • Obtain documentation to support requested level of care within the defined health plan regulatory timeframes and provide verbal and/or written notification to providers as applicable. Consult with health plan medical director to discuss medical necessity for requested service.
  • Document all activities in the Health Plan's care management tracking system following Health Plan and internal department standards and identify trends and opportunities for improvement based on information obtained from interaction with members and providers.
  • Review and document clinical information from health care providers including clinical history, home environment, support system, available caregiver, cognitive and psychological status. Conduct clinical reviews for authorization requests using established criteria including Interqual, Mahalik, and health plan policy and procedures for inpatient, outpatient, Durable Medical Equipment (DME), Behavioral Health, and Private Duty Nursing.
  • Participate in health plan interdisciplinary team conferences and collaborative case reviews to discuss complex cases and determine appropriate discharge plan or level of service. Consult with health plan medical director on an as needed basis to discuss medical necessity for requested service.
  • Work closely with peers and other departments to determine discharge needs including necessary referrals to health plan care management for short or long term interventions.
  • Maintain communication with health care providers regarding health plan determinations.
  • Identify potential quality of care concerns and never events and refers to health plan quality management department.

 

Qualifications

  • Minimum of 2 years of experience in clinical and/or case management nursing required.
  • Minimum of 1-year work-related experience in Utilization Management required. 
  • Work experience of 1-year discharge planning preferred.
  • BSN preferred.
  • Strong organizational, task prioritization and problem-solving skills.
  • Ability to construct grammatically correct reviews using standard medical terminology.
  • Computer proficiency required.


Licensure, Certifications, and Clearances:

  • Case management certification or approved clinical certification preferred
  • Registered Nurse (RN)

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct