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   Current UPMC employees must apply in HR Direct

Senior Systems Engineer (Data Center Management)

  • Job ID: 626545804
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: Data Ctr Facilities IT
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $43.96 to $71.50 / hour

Description

Description

Purpose:
Under the direction of management and more senior members of the team, the Systems Engineer - Senior maintains systems, leads projects, provides end user support, contributes to team documentation, and seeks out process improvement in all aspects of Data Center Management. Responsible for managing POCs and evaluating new technologies. Acts as liaison to vendors for advanced troubleshooting. The Systems Engineer - Senior will act as a mentor to junior members of the team.

Environment:

  • This position will be on-site (NOT REMOTE)
  • You will need your own reliable transportation, as you will be reporting to an additional location occasionally throughout each month.

Responsibilities:

  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • Core Technology Concepts - Responsible for understanding of complex technologies and their use. Demonstrates initiative to learn about current and future technologies.
  • Troubleshooting/Critical Thinking - Independently resolve issues. Offer input on issue resolution and mentor less experienced staff with issue resolution.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Project Management - Complete assigned project-related tasks with independently. Responsible for time tracking and updating documentation. Lead small to medium sized projects. Collaborate with other technical teams, as appropriate, for successful completion of project. Participate in POC evaluations.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • End user support - Resolve complex end-user support issues independently. Responsible for assisting less experienced staff with end-user support issues. Responsible for ensuring there is resolution or that the end-user is connected with the appropriate resources for issues resolution.
  • Maintenance/Upgrades - Develops maintenance/upgrade plans with assistance of lead/expert. Responsible for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan

 

Qualifications

Qualifications

  • Typically has 5+ years' experience with Data Center environments through education and practical experience. 
  • Experience is required in the installation and maintenance of Data Center Information Technology equipment along with Communications and Storage Cabling.  
  • Experience is required with Data Center Electrical and HVAC Infrastructure Equipment.
  • Knowledge of DCIM (Data Center Information Management) Systems is desired.
  • Knowledge of Linux server or Windows server operating systems desired.
  • Mastery of standards IT procedures and protocols.
  • Shows the ability to lead junior team members with enforcing compliance of procedures and protocols.
  • This position is required to maintain a 24/7 off hours support as part of a rotation within the team. The frequency varies based upon the number of colleagues in the rotation.
  • Will need own reliable transportation, will be reporting to an additional location occasionally throughout each month.

    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct