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   Current UPMC employees must apply in HR Direct

Program Manager

Description

The Program Manager will support the Comprehensive Recovery Services (CRS) team at Western Psychiatric Hospital. The hire for this role will oversee 2 programs on the continuum of care for those with serious mental illnesses, and will report to the Director of Clinical Care Services. There is an opportunity for this hire to take part in starting and growing a program within the Peer Service line that is in the early stages of creation. 

The schedule for this position is Monday through Friday daylight, with flexibility as needed depending on department needs. Prior supervisory experience is preferred. 



Responsibilities:

 

  • Monitor program productivity on a regular basis.
  • Conducts individual evaluations of staff performance within the set time period.
  • Supervise training and orientation to all new staff and ongoing training to current employees as per Regulations.
  • Provide clinical/administrative supervision to supervisors, and other program staff as needed on a weekly basis.
  • Conducts all hiring, promotions, and disciplinary action for program staff.
  • Oversee, direct, and coordinate all day-to-day functions of the program. Manage both clinical and administrative issues related to service delivery with other Program staff.
  • Conduct interviews with candidates and review potential employees with a Human Resources representative.
  • Work collaboratively with Clinical Administrator to develop and expand the program to meet the needs of the target population as it corresponds to the overall vision of UPMC/WPIC.
  • Conducts an evaluation of program goals from previous year, identifying accomplishments and areas of need to be used in strategic planning for the next fiscal year.
  • Demonstrates compliance with Program and Institute policies and procedures.
  • Provides or coordinates effective group training and individual supervision for all program staff.
  • Work directly with the Department of Human Resources (HR) to screen candidates for positions within the program.
  • Develops, monitors, and maintains the Program within the proposed budget
  • Participate in WPIC meetings and outside agency meetings as deemed necessary by supervisor.
  • Manage and oversee the flow of clinical paperwork related to service delivery.
  • Manage programmatic issues related to all services. Monitor and manage all cases that are either entering or are currently in services.
  • Defines annual strategic goals, which coincide with the mission of the service line and WPIC.
  • Develops outcome procedures demonstrating program effectiveness.
  • Develops procedures and a reporting structure to measure quality of care.

 

Qualifications

  • Masters Degree in a human services field WITH a minimum of five years experience in a mental health setting.
  • At least two years of supervisory experience preferred.
  • Clinical experience in a psychiatric setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment.


Licensure, Certifications, and Clearances:
License in Social Work or Psychology preferred.
 

  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct