COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

HYBRID Billing / Collections Specialist (FT, Daylight)


Our UPMC team at Forbes Tower is looking for a Full-time Billing / Collections Specialist!!

In this role, the Billing/Collections Specialist is responsible for providing billing and collections support to skilled nursing facilities.

Location: 3600 Forbes Ave, Pittsburgh, PA 15213

Hours: 8am-4:30 OR 7am-3:30pm 

  • This is a hybrid role with some remote/home-based work and some travel to the office for meetings/training and Month End Close Process


  • Perform collections work on assigned patient accounts to increase cash flow and minimize patient accounts receivable.
  • Meet the month-end closing deadlines by ensuring that all data entry is correctly inputted into the system.
  • Work with the Director, Patient Accounts Receivable to develop, implement, and maintain a standard accounts receivable month-end close schedule.
  • Assist in development, revision, and implementation of policies and procedures for accounts receivable (including the admissions process) in the skilled nursing facilities, with the goal of promoting consistency in operations.
  • Provide billing support to the business office as necessary.
  • Prepare and distribute regular reports which measure performance in relation to the goals established for third party collections.
  • Participate in regular accounts receivable meetings with skilled nursing facilities to assist in defining collection strategies as they relate to particular accounts.
  • Work with appropriate third-party agencies, including collection agencies, legal counsel, etc., to resolve difficult collections matters.
  • Assist with the Medical Assistance process.
  • Responsible for all Third-Party Billing monthly including but not limited to Medicare, Medicaid, Blue Cross and UPMC.
  • Adhere to the UPMC Health System and Patient Business Services Standards of Conduct. Adhere to Fair Debt Collection Practices Act guidelines. Maintain both yourself and your work in a manner consistent with a professional environment. Other duties as assigned by supervisor
  • Maintain Resident Trust Fund to ensure timely payment of resident's AR accounts and payment of bills.
  • Help to facilitate strong two-way communications between facility staff and the business office to promote efficient workflow
  • Make recommendations regarding bad debt write-offs, ensuring bad debts are supported with appropriate documentation


At UPMC, we will continue to follow universal masking requirements in all of our facilities and meet standards of infection prevention in order to protect patients, visitors, and staff. Compliance with the CMS mandate is vaccination or an approved medical or religious exemption. We will strive to continue to work as best as we can within the changing guidelines.


  • High school graduate or equivalent.
  • One year prior experience in medical billing and collections.
  • Previous experience in a skilled nursing facility (SNF) with knowledge of SNF Medicare.
  • Third-Party and Medicaid billing regulations are strongly preferred.
  • Must have strong organizational and computer skills.
  • Previous Long Term Care preferred
  • Skilled Nursing Facility billing or other relevant billing experience preferred

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran



CMS Covid-19 Vaccine Mandate:

After March 1st, 2022

The Jan. 13 Supreme Court of the United States decided that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure individuals either get vaccinated or receive a requested medical or religious exemption by Jan. 27. For individuals who choose an mRNA vaccine, a second dose of Pfizer or Moderna must be received by Monday, Feb. 28, or within the designated timeframe after your first dose is received.

While the deadlines have passed, it’s not too late to get your first shot or request a medical or religious exemption. We each play a part in reaching 100% in our COVID-19 vaccination efforts.

If you previously chose not to be vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC, or visit a non-UPMC provider or UPMC Urgent Care location.


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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.