COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Lead Facilities Dispatcher


Provides lead-level support in the routine and emergency response to general operational occurrences in various UPMC facilities. Coordinate decision-level assignment in relation to the prioritizing of events and perform training duties in the absence of the Supervisor. These systems and operational issues are of various degrees and include fire alarm response, housekeeping dispatch, scheduling/planning, data retrieval and entry, vertical transportation, etc.


  • Performs other duties as assigned.
  • Performs in accordance with system-wide competencies/behaviors.
  • Assure that elevator downtime reporting and communication with vendors are reliable and consistent.
  • Assist with monthly invoicing by retrieving, compiling, and correcting data as requested.
  • Assist management with a cycle maintenance program, enter, distribute and update work orders.
  • Assist management with data research regarding risk assessment, incidents, etc.
  • Assist management with Transitional Maintenance Projects (TMP); i.e. create, update and perform system checks for lost data.
  • Review and revise TMS reports daily to ensure appropriate coding.
  • Review daily all work order activity reports and error reports, make revisions as needed.
  • Obtain and distribute critical asset coding to identify special requests including flood response, TJC and DOH tracking, cycle maintenance, etc.
  • In the absence of a direct supervisor, review scheduling needs for Dispatch Center; includes PTO approval, staff coverage for holidays, etc., ensuring dispatch lines are covered 24 hours per day, 7 days per week.
  • In the supervisor's absence, assume all workflow responsibility.
  • Perform all duties of a Facilities Dispatcher.
  • Serve as a role model of service excellence for the institutions by providing quality services that are responsive to client needs, proactive in scope, and accessible in nature.


  • High school diploma or equivalent is required.
  • Minimum one year experience with dispatch responsibilities and data entry.
  • Good human relations, technical, and knowledge related to basic maintenance and housekeeping operations are required.
  • Good analytical skills as it pertains to resolving facilities operations problems.
  • Must exhibit skills in database systems and proficiency in Microsoft Office Programs.
  • Ability to organize and direct routine and emergency response by a variety of staff with tact, persuasiveness, clarity, and forcefulness.
  • Must possess strong written skills, as well as the ability to follow detailed written directions.
  • Must be able to respond and direct staff appropriately under stressful or emergency situations.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct