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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

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   Current UPMC employees must apply in HR Direct

Internal Communications Specialist I

  • Job ID: 210004IJ
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Communications
  • Department: Internal Communications
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $20 to $33.22 / hour


UPMC is seeking an Internal Communications Specialist I role based out of the US Steel Tower in Pittsburgh, PA. Under the general direction of the senior manager, this role will handle various projects to provide communications to internal audiences in support of UPMC's mission.

Why work at UPMC?

  • At UPMC, we develop strong leaders who support and engage incredible team members. Together, we create an exceptional UPMC Experience for our co-workers and our patients.
  • A recent study showed that UPMC benefits are 20% higher in value than other health care providers in our market. UPMC offers tuition reimbursement, competitive pay, generous paid time off, and much more.
  • AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by the 2020 Corporate Equality Index.
  • We have a rewarding career ladder to grow your career with UPMC.


  • Demonstrate service-oriented behavior in interactions with clients and co-workers.
  • Handle multiple tasks simultaneously and prioritize projects appropriately.
  • Manage web projects of varying levels of complexity and sophistication, collaborating with departmental communications managers, clients across UPMC, and technical teams.
  • Manage communications projects of varying levels of complexity and sophistication as assigned. Complete projects on strategy, on time, and within budget, as applicable.
  • Ability to keep the user experience top of mind while completing projects.
  • Ability to learn different technologies quickly and use that knowledge to propose content solutions.
  • Serve as liaison to internal clients or colleagues for UPMC’s intranet.
  • Identify and recommend website improvements.
  • Ensure that content and design is understandable, accessible, and consistent with UPMC brand standards.
  • Contribute to intranet content operations including information onboarding, regular improvements, and auditing while ensuring usability, accuracy, accessibility, and discoverability.
  • Quickly attend to user requests and inquiries through clear and concise verbal and written communications, serving as an information help desk; triage inquiries to other UPMC departments and escalate as necessary.
  • Continuously refine and maintain the processes used by the department and external vendors, as necessary.
  • Adhere to all department processes as established for editing content, submitting to publications, supporting intranet governance, and other processes as outlined by department leadership.


  • Bachelor's degree in English, journalism, communications, health sciences, or a related field (including technology, computer sciences, information technology)
  • At least one year of combined experience in a communications position or related field or completion of UPMC Summer Associate program.
  • Experience related to web applications, Office 365 tools, website design or maintenance, communications, multitasking, organization, research, writing, and interpersonal skills


Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran



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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct