COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Principal Trainer

  • Job ID: 666971574
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: UPMC Pinnacle
  • Department: Information Sys Training
  • Location: 111 South Front Street, Harrisburg PA 17105
  • Union Position: No
  • Salary Range: $35.32 to $53 / hour


Principal trainers work with the training manager and application coordinators to develop and maintain the training program for their application.


  • Assumes primary responsibility for managing credentialed trainers as assigned.
  • Assumes responsibility for managing the training team tasks outlined in the training project plan.
  • Attends the outlined Epic education courses and pass certification as required.
  • Works with project leadership to determine training policies and requirements.
  • Appropriately escalates training issues to project leadership.
  • Develops, monitors, and updates a comprehensive training project plan.
  • Coordinates and supports all training team tasks.
  • Develops comprehensive training and curriculum strategy (time, method of delivery) for all end-user audiences alongside their team of instructional designers for their respective applications.
  • Determines training resource requirements (space, trainers).
  • Identifies and hires a team of supplemental (credentialed) trainers to assist their instructional designers.
  • Builds, tests and maintains the training environment.
  • Creates and maintains all training materials.
  • Manages training program scheduling, space and technical set-up needs. This includes the development of a comprehensive course catalog for scope of responsibility assigned.
  • Monitors and reviews the progress of end-user training within assigned scope of responsibility.
  • Ensures all users are trained at an appropriate level and are able to demonstrate proficiency in the new Epic system.
  • Administers competency assessments and addresses deficiencies in scores.
  • Maintains appropriate records.
  • Conducts post-live training tasks and activities.
  • Development of video learning as assigned.
  • Management of online class enrollment for assigned scope of responsibility.
  • Masters both an Epic application and organization?s specific workflows.
  • Maintains policy and procedure documentation.
  • Maintains the training curriculum and training environment. Delivers ongoing training post-live.
  • Performs other duties as assigned.
  • Maintains open, productive communication with management and staff of both internal and external customers.
  • Identifies and escalates concerns of pertinent issues to Director or Vice President directly responsible for the specific project or initiative as appropriate.
  • Maintains and promotes positive, productive and proactive inter- and intradepartmental relationships to facilitate effective collaboration.
  • Provides consultation related to information systems.
  • Updates and manages project/activity list.
  • Adheres to PinnacleHealth Standards of Behavior.
  • Serves as a positive role model for individuals in the department and throughout the organization.
  • Sets annual goals for personal and professional growth.



  • Capacity to manage multiple competing objectives and to communicate results in clear and unambiguous terms.
  • Ability to lead others and clearly communicate the importance of training to all stakeholders in the project.
  • Experience with adult education, instructional design and curriculum delivery.
  • Strong organizational and coordination skills.
  • Ability to develop and adhere to time schedules in order to meet project deadlines and to sequence activities logically.
  • Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments.
  • Regular need to work effectively with wide range of very senior to very junior individuals under training project and ad hoc conditions.
  • Ability to follow instructions, procedures, and assignments accurately within a set time frame and to function under stressful situations in a calm and rational manner.
  • Knowledge of and the ability to use PC-based word processing, spreadsheet and presentation software to create teaching/learning materials and documentation.
  • Excellent knowledge of the English grammar and spelling for use in both verbal and written communication.
  • Bachelor's degree in specialty or Education preferred.
  • Experience with technology and/or healthcare is strongly desired.
  • A proficiency in Microsoft Word and Excel preferred
  • Skill and experience in adult education preferred
  • A detailed understanding of workflows and system configuration preferred
  • Strong interpersonal skills and effective communication skills preferred
  • Strong organizational skills preferred
  • A strong belief in the value of the Epic install preferred
  • The ability to write well preferred.
  • Clinical or operational experience preferred

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.