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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

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Receptionist, O/P Physical Therapy - UPMC Somerset

  • Job ID: 720176497
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours:
  • Shift: Variable
  • Facility: UPMC Somerset
  • Department: OP PT & Sports Med
  • Location: 126 East Church St, Somerset PA 15501
  • Union Position: No
  • Salary Range: $14.16 to $21.54 / hour

Description

 

UPMC Somerset is hiring a Casual Receptionist to support the Outpatient Physical Therapy & Sports Medicine department in Somerset, PA!

The shift of this position is variable, primarily evenings and weekends, and will be scheduled on an as-needed basis to support the operations of the department. 

 

Purpose:
Provide for answering calls made to the branch and directing them appropriately in an efficient and customer responsive manner.

Responsibilities:

  • Focus on customer service and continually strive to perform the duties of their job in a manner that will result in optimal patient satisfaction
  • Exhibit proven ability to facilitate change
  • Receive and greet visitors and interacts with courier daily
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of service we provide
  • Attend compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Process outgoing mail and separate mail to appropriate locations
  • Answer, screen and direct calls to appropriate staff or takes message
  • Type and proof correspondence, minutes and reports as directed
  • Relay information from patients, hospitals, physicians, families and visitors by phone or voicemail.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC/Jefferson Regional Home Health, L.P. towards patients, visitors, staff, peers, physicians and other departments within the organization.

 

Qualifications

  • Completion of High school diploma or GED.
  • Able to use computer software applications such as word processing and use of basic office equipment.
  • Able to provide information in a clear and concise manner.
  • Prefer Business course background including typing, filing, business math and business english.
  • Prefer Experience with a telephone system.


Licensure, Certifications, and Clearances:

  • Act 34

 

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct