COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Apply

Crisis Services Coordinator (Walk-In) | resolve Crisis Services

Description

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a full time Crisis Services Coordinator to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. 

For more information please visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services

Purpose:
The Crisis Services Coordinator will assist in the consumer service and clinical services and will coordinate walk-in and other community services. Answer questions, obtain clinical information, schedule outpatient evaluations, respond to telephone crisis, and documentation of all duties previously mentioned.

Responsibilities:

  • Assist in transportation and attainment of outpatient and necessary appointments.
  • Assess consumer needs and assist consumer in identifying resource needs.
  • Manage crisis situations effectively using positive approaches.
  • Identify appropriate resources base on needs assessment.
  • Meet standards for documentation and completes all required paperwork.
  • Use motivational interviewing with Consumers.
  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Assist in maintaining an up-to-date resource manual for referral information.
  • Negotiate services with consumer and make recommendations for appropriate level of care.
  • Provide guidance and access to community referrals.
  • Provide services in a community and/or office setting.
  • Use person centered and strength-based philosophy while interacting with Consumers.

Qualifications

  • Bachelors Degree in Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.

  • 2 years mental health experience including 1 year of case management experience.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both behavioral health and medical emergencies.
  • Substance Abuse experience preferred.
  • Ability to work efficiently and independently in crisis setting.
  • Excellent interpersonal relations using a recovery approach.
  • Knowledge of mental health laws.
  • Knowledge of insurance programs, processes and able to obtain authorizations as needed.
  • Ability to work collaboratively within a multidisciplinary team.
  • Ability to work under stress, with an unpredictable consumer flow.
  • Flexible schedule; rotating shifts.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
CCM training is required within 30 days of hire and annually thereafter

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Apply

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.