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UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Family Support Partner

  • Job ID: 776263194
  • Status: Full-Time
  • Regular/Temporary: Flex
  • Hours: Variety of various shifts and days
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: GAP WCWC
  • Location: 3420 Fifth Avenue, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $16.04 to $25.14 / hour

Description

Purpose:
The Whole Child Wellness Clinic is a grant Funded Program through the Children’s Hospital Foundation of Pittsburgh. This role is unique and innovated.  A Family Peer Support Partner can provide their lived experience of raising a child with behavioral health needs to the clinical team to give them perspective on needs a family may have, and they are also able to use their lived experience to help support and guide families going through similar experiences raising a child with behavioral health needs. This role will work a variety of shifts working 28 hours and ability to flex up to 40 hours per week as needed by team. 

The Whole Child Wellness Clinic is a small, grant funded program that is dedicated to providing innovative, coordinated care to children between the ages of three and twelve that have complex behavioral health needs. We are looking for a Family Support Partner to help guide our families as they navigate their family’s behavioral health journey. This role is grant funded until December 2024. After 6 months' training there may be consideration for some remote working opportunities with this role. 

The Family Support Partner will work as part of the team to assist youth and their families. The Family Support Partner will provide intensive levels of peer support, information, and teaching to the parents/caregivers to help strengthen their natural support system. The Family Support Partner will support positive outcomes for the youth and family.

Desired skillset:

Experience raising a child with behavioral health needs. Knowledge of local behavioral, legal, and social services. Respectful of others’ lived experiences, beliefs and personal boundaries. Organized. Compassionate. Motivated. Team player. Ability to give and receive constructive feedback. Have exceptional social-emotional intelligence. Excellent interpersonal communication. The ability to be supportive in difficult situations. Skillfully sharing their lived experience to families in order to help support them. Flexibility through transitions.

Responsibilities:

  • Assist the family in linking to nature and community supports
  • Assist with crisis stabilization when needed
  • Attend all mandatory training and become a credentialed Family Support Partner within one year.
  • Other non-essential duties as specified by the immediate supervisor
  • Provide direct support, information, and teaching to the parents/caregivers as needed
  • Seek coaching, supervision, and professional input regularly and when needed
  • Work closely with other team members to assure a coordinated approach
  • Work with and help youth and families to learn skills, achieve their vision, and to become self sufficient
  • Work with youth and families to create and maintain an environment conducive with wellness & recovery

 

Qualifications

  • High School diploma or equivalent required; Bachelor's degree preferred.
  • Must be a parent/guardian of a child (between the ages of three and twelve) with behavioral health needs. 
  • This position will require home visits upon parent’s request.
  • Knowledge of youth and family mental health and substance use resources and service systems preferred but not required within Allegheny and surrounding County,
  • Must have direct personal experience raising a child or children with a mental health and/or substance use disorder. ,
  • Team Player- ability to work with a diverse group of youth, families, clinical and professional staff, and other key stakeholders. Ability to engage parents/caregivers raising a child with mental health and/or substance use disorders, to identify family strengths without being judgmental, and to integrate these strengths throughout the provision of services. Willingness to share personal story and experiences as appropriate. Ability to model effective behaviors and appropriate skills. Have a good sense of humor, a common-sense approach, be compassionate, flexible, creative, and a good listener. Strong verbal and written communication skills. Willing and eager to learn, and to be videotaped for credentialing and training purposes. Excellent documentation skills. Excellent time management and organizational skills. Flexible in adapting the weekly schedule to meet the needs of the youth, families and team.


Licensure, Certifications, and Clearances:

  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct