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Orthopedic Navigator Coord

  • Job ID: 811999535
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hospitals
  • Department: Orthopedics Service Line
  • Location: 111 South Front Street, Harrisburg PA 17105
  • Union Position: No
  • Salary Range: $31.02 to $48.12 / hour


UPMC is looking for a highly motivated Orthopedic Nurse Navigator/Coordinator to work as part of a multidisciplinary care team to serve our Total Joint Replacement orthopedic patient population. The navigator will provide high quality nursing care , telephonic case management, and care coordination throughout the continuity of care from the pre-operative setting through a patient's entire episode of care. This ONN/Coordinator will implemented and modify each patient care plan, as necessary, throughout the transition of care to ensure that the patient achieves quality care outcomes.


  • Pre-Operative Period:- Develop standardized care plans in conjunction with the appropriate surgeons including: pre-op, post-op and discharge orders.- Meet with patients one-on-one and communicate the role of the Navigator/Coordinator in the care continuum and the expectations for the patient throughout the episode of care.- Identify and track all pre-operative requirements for the patient and ensure they are completed.- Establish and maintain relationship based care with the patient and family.- Coordinate the collection of clinical information from the patient record (EMR) and perform telephonic health assessments to determine risk stratification (Including a comprehensive assessment of the physical, emotional, environmental, and psychosocial needs of the patient).
  • Willing to learn and utilize Cerner, EpicCare, the O.R. Registration Portal, and other software systems in daily activities to effectively manage TJR patients throughout the continuum of care
  • Learn and understand the various evolving requirements of insurers and regulators in relation to Total Joint Replacement care.
  • Post-Operative Period- Communicate and collaborate with multiple providers and multi-disciplinary care team members to determine discharge destinations for patients post procedure.- Follow-up with patients at pre-determined intervals and as needed throughout the episode of care based on patient status, both telephonically and on-site.- Coordinate and track physician appointment follow-ups (including patient?s PCP, surgeon, and other appropriate providers) at pre-determined intervals for the patient post procedure.- Serves as a clinical liaison with outside care providers to include, but not limited to, home health nursing, PT/OT, rehab and SNFs, as well as, third party administrators.
  • Pre-Operative Period:- Collect and organize all appropriate pre-operative information for all patients including but not limited to (Outpatient PT assessment, pre-op labs, EKG, H&P, Chest X-ray, MRSA nasal swab, and pre-procedure discharge planning).- Collaborate with patient?s PCP offices and/or hospital pre-op testing centers when necessary to gather important pre-op health information.- Schedule and verify patient TJR education class dates.- Organize and teach TJR patient education classes when necessary.- Coordinate and verify the patient?s O.R. reservation.- Identify and communicate barriers for the patient for enhanced discharge planning.
  • Maintain flexibility and awareness with changing workloads and patient activity.
  • As part of the Total Joint Replacement (TJR) Program the Orthopedic Nurse Navigator/Coordinator is responsible for managing all assigned total joint replacement orthopedic patients throughout their episodes of care, utilizing an intra-collaborative approach.
  • Adhere to the scope of practice for a Registered Professional Nurse per Pennsylvania state regulatory guidelines.
  • Peri-Operative Period- Organize and monitor care plans throughout the transitions of care to optimize patient outcomes.- Ensure patients receive appropriate educational teaching materials throughout their episode of care and that they are completing all necessary classwork.- Coordinate with care providers in the acute, post-acute, and outpatient settings to identify important patient needs (home health, DME, physical therapy, mental health, and various other community services).- Reevaluate the plan of care on an ongoing basis based on a patient?s health status to determine any necessary changes with other providers involved in the patient?s care.- Maintain confidentiality of all patient information per HIPAA and UPMC guidelines.



  • Graduate of accredited school of professional nursing.
  • BSN required, Masters preferred.
  • Minimum of 4 years nursing experience in a hospital setting
  • Telephonic case management experience highly preferred.
  • Experience with the orthopedic specialty highly preferred.
  • Candidates must possess excellent customer service and interpersonal skills.
  • Proficient computer skills and the ability to work independently, multi-task, and problem-solve.
  • Professional oral and written communication skills.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Clearances must be dated within 90 days

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Registered Nurse (RN)
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct