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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Program Manager, Quality Improvement

  • Job ID: 748028176
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Quality Improvement
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $33.86 to $57.80 / hour

Description

UPMC Health Plan is hiring a full-time Program Manager to support the Quality Improvement Department in its downtown Pittsburgh location at the US Steel Tower. This is a Monday through Friday daylight position. This position will work remotely to start but will eventually return to the office in a hybrid structure. The ideal candidate will have prior experience in healthcare quality improvement.

The Program Manager will develop, implement, manage and evaluate initiatives and educational materials for all UPMCHP relevant populations. Responsibilities will include strategic planning, senior-level presentations, client meetings with upper management, project planning and management, account management, coordination with many internal departments and external facilities, evaluating and reporting. The Program Manager must support the Program Director of Population Health Management and be recognized in a lead role by other staff and departments within the Health Plan. This position may manage relevant support staff.

Responsibilities:

 

  • Coordinate related activities of other UPMCHP departments as necessary to ensure that all aspects of each program are successful and that all impacted departments are aware of progress/updates.
  • Work with various internal and external customers to provide relevant deliverables. This may include developing and negotiating contracts as needed with UPMCHP legal department.
  • Implement programs for maximum results and member satisfaction.
  • Manage various programs, campaigns, and events related to area of program expertise.
  • Meet project plan deadlines (these deadlines may require occasional extended daily work hours as necessary).
  • Summarize and interpret program results.
  • As relevant, manage, in part or in full, relevant staff to aid in project implementation.
  • Design and develop new project plans for new programs/events as needed, including all policies and procedures, program outlines, contracts as needed with participating facilities, and all marketing materials.

 

Qualifications

  • Masters degree in health administration or related health field preferred
  • OR Bachelors degree with demonstrated successful experience in clinical program administration and/or other health-related discipline.
  • A minimum of five to seven years of applicable experience in health care delivery is required. 3 years in health care insurance preferred.
  • Strong leadership and interpersonal skills.
  • Strong computer skills, including proficiency in Microsoft Office, Word and Excel.
  • Excellent oral and written communication skills.
  • Excellent organizational and analytical skills.
  • Financial analytic skills preferred
  • Candidate must demonstrate excellent written and oral communication skills. Must be able to interact and negotiate with all facets of the wellness industry.
  • Excellent planning, documentation, organizational, analytical and problem-solving skills are also required.
  • Candidate must demonstrate leadership and project management skills.
  • Ability to map re-engineering processes to positively impact productivity in terms of timeliness and accuracy.
  • Ability to work with and take direction from Senior Management.
  • Desire to continue upward progression within organization.


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UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

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