COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Patient Engagement Coordinator - Remote Casual Position!

Description

Are you interested in working at Magnet designated UPMC Magee-Womens Hospital? Only 7% of hospitals nationwide have achieved Magnet designation… and we’re one of them! For more than a century, UPMC Magee has been caring for patients through all stages of their lives, and we are looking for the next talented employee to join our team.

UPMC Magee-Womens Hospital is seeking a Casual Patient Engagement Coordinator to support the Womens Health Service Line! This position will work from home to support discharge follow-up phone calls to patients. This is a casual position, but can flex up to Full-time hours if the candidate is interested in more hours.

This position will work: rotating shifts - this position is work from home! 
Hours and travel are subject to change based on business needs.


The Patient Engagement Coordinator will plan and execute activities including: Enhance patient communication, improve patient flow, identify barriers and address patient experience issues. Work collaboratively with leadership team. This person will coordinate care between departments to ease flow and remove barriers to timely care. Development of literature as needed to close gaps in care, educational needs and patient satisfaction. The Patient Engagement Coordinator works closely with all disciplines to provide the optimal patient experience through care coordination.

Responsibilities:

  • Address daily operational barriers to promote optimal patient experience to retain patient loyalty.
  • Coordinate resources and development activities to meet project objectives both on time and on budget.
  • Create and execute Patient engagement plans to engage, educate and retain patients and support revenue and business goals.
  • Ensure coordination and clear communication among constituents on all activities.
  • Identify and detail appropriate activities that drive the patient experience and support retention.

 

Qualifications

  • Bachelor's degree or equivalent experience in healthcare administration, business development, communication or equivalent education required.
  • Three to five years experience in healthcare, marketing, customer service preferred.
  • Excellent interpersonal, organizational, written and oral communication skills.
  • Ability to manage multiple priorities and deadlines concurrently.
  • Demonstrated leadership skills, initiative and ability to work independently.
  • Ability to interface with all levels of management Good computer skills.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct