Description
Whether you’re looking for a collaborative team setting, a career path that can lead to leadership, work with transformative technology, or experience with an industry leader, our Project Analyst-RPA opportunity offers many ways for you to get involved. This role will offer flexible work arrangements and operates in a hybrid work from home schedule.
The Project Analyst is responsible for the analysis and documentation of complex business processes within Finance and other areas. The Project Analyst will be involved in multiple projects at any given time. Must use knowledge and understanding of UPMC internal processes and information systems to recommend solutions, define and implement future state using project management tools and templates. This position also is responsible for reporting results to Management as needed.
The ideal candidate must have the ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within targeted deadlines.
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women Inspiring Talent in Heath Care in Finance (WITH) or PRIDE Health, that support the implementation of our diversity strategy
Responsibilities:
- Assist Management in defining and documenting tasks and duties within the department.
- Responsible for scoping, designing, developing, deploying, testing, and monitoring Robotic Process Automations.
- Create, edit, revise and finalize life cycle deliverable(s) such as requirements specifications, solution design documents, and operating instructions.
- Identifies trends and process improvement opportunities across departments within operations.
- Process report requests as needed by the Manager and Directors.
- Monitors operating performance against regional and national benchmarks.
- Perform complex project and data analysis as needed by Management.
- Develops cross-functional, change management and implementation strategies, ensuring that all participating parties have committed to effective implementation of the processes and procedures.
- Responsible for working within a fast-paced environment working as part of a team to design, build, and support bots.
- Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decisions.
- Provide concise and timely status reporting as required
- Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
- Works with other managers to achieve efficiencies across integration of projects.
- Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
- Develops and implements key metrics to measure and report on the progress of initiatives.
- Performs cost/benefit analysis
- Assures quality of information through business case and application level testing; validates test results to initial business needs.
Qualifications
- High school diploma required and 5 years experience OR
- B.A. degree and 2 years experience OR
- Successful completion of the FMR Program.
- Excellent knowledge of spreadsheet and database software including Access, Excel, Microsoft Project, and other pertinent computer software packages.
- Strong management, problem-solving, organizational, and communication skills (oral and written).
- Must be very organized and deadline-conscious.
- Project Management knowledge and ability to manage multiple complex, large-scale projects.
- Additional Qualities preferred: Minimum of four years of experience in operations.
- Experience in health care insurance or the health care industry preferred.
- Advanced knowledge of Office 365 Suite is preferred.
- Prior working experience with UiPath or any other automation platform is preferred.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.