Description
Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinicians to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens.
For more information, visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services
***This position is sign on bonus eligible: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment. ***
The Crisis Clinician I is this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information, and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Responsibilities:
- Manages a caseload for the shift
- Obtaining clinical information in the medical record
- Provide supportive counseling to consumers to promote stability.
- Work efficiently and independently in crisis setting
- Support consumer and negotiates appropriate referral services.
- Collaborates with the Clin II such case consultations
- Meets documentation and completes all required paperwork.
- Completes face to face crisis assessments
- Responding to telephone calls from consumer(s) community and natural supports
- Manages crisis situations effectively
- Complete case reviews
Qualifications
- Bachelor’s Degree in Psychology, Counseling or Social Work with two-year clinical experience
OR
- Master’s Degree in Psychology, Counseling or Social Work.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
- Experience in phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in-home therapy preferred.
- Excellent, recovery-oriented interpersonal relations.
- Must be available for all shifts.
Licensure, Certifications, and Clearances:
- Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Driver's License
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
- OAPSA
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.