COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Patient Employee Engagement Strategist

Description

UPMC McKeesport is looking for a Patient Employee Engagement Strategist to support all the departments within the hospital as it related to patient and employee experience. This is a full-time position that is required to work Monday-Friday.

Purpose:
Formulating, implementing and communicating the employee and patient experience strategies and design, often serving as the team advisor. Recognizing strengths; building and maintaining self-confidence and self-esteem. Challenging the coachee (leader or front-line staff) to move beyond the comfort zoneBreaking down big challenges into manageable steps. Working collaboratively with various leaders to establish accountability. Measure success in behavioral changes of leaders and front-line staff. Reporting structure: Solid-line to CNO with dotted-line to VP Operations and Regional Quality Director.

Responsibilities:

  • Facilitate ownership of employee/patient experience initiatives (i.e., bedside shift report, patient rounding) and clinical outcome initiatives (i.e., HACs, PSIs, Readmissions)
  • Develop a successful onboarding program for new hires
  • Ensure team members have a clear definition and understanding of their roles/ responsibilities and hold staff accountable for their actions
  • Identifies and communicates opportunity for quality improvement.
  • Achieve effective performance management by providing specific, balanced, and timely observations of performance and effectiveness
  • Provides leadership, education, and guidance to leaders and front-line staff in order to facilitate implementation and/or completion of required job components.
  • Actively participates representing hospital on the system patient experience committee
  • Assists Nursing Education, Professional Practice and Quality to hard wire into practice evidence based strategies to improve the employee and patient experience (i.e., special education for plans of correction, urgent organization priorities).
  • Leads hospital patient experience and patient advisory committees.
  • Practices solid communication skills and demonstrates knowledge of adult learning principles.
  • Engage their team and multidisciplinary team members through effective conversations
  • Deliver verbiage for crucial conversations and conflict resolution
  • Adapts to change and demonstrates flexibility with the change process.
  • Demonstrates critical thinking by identifying potential challenges, pitfalls, and unforeseen consequences that individuals may encounter and develops a course of action.
  • Demonstrate an understanding of cultural differences and hold staff accountable to develop healthy relationships with ever member of the team
  • Exemplifies the organizational values in interactions with Leaders and UPMC customers whether internal or external.
  • Identify that they have the responsibility, authority, and accountability to set standards for the provision of nursing care
  • Run effective unit level meetings
  • Develops and maintains productive working relationships by demonstrating accountability for actions, enthusiasm, motivation and commitment to colleagues and customers.
  • Coaches through competent decision making to productively and effectively manage a complex environment with multiple/changing priorities.
  • In collaboration with executive team, engage leaders to: Embody the role of the Leader which encompasses leadership, partnership, collaboration, and supervision
  • Provide follow-up to training modules and programs provided by UPMC Training and Development
  • Manage daily and weekly workload including, but not limited to email, meetings, unit needs, hospital needs and patient/staff needs and rounding
  • Measures success in behavioral changes through observation and use of informal tools.

 

Qualifications

  • Minimum Required:Bachelors of Science Degree in Nursing or health care related field
  • Five (5) years of progressive relevant clinical, educational, and leadership experience
  • Knowledge and experience within hospital operations
  • Experience with hospital systems, leadership, group process, motivational, and adult learning theories
  • Preferred:Master's degree in Nursing or a related field
  • Experience with interdisciplinary collaboration
  • Member of a professional organization


Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

 

UPMC advocates that anyone who can be vaccinated should be vaccinated. This serves to protect you and your loved ones, our patients, members, and communities.

The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure individuals either get vaccinated or receive a requested medical or religious exemption by Jan. 27. For individuals who choose an mRNA vaccine, a second dose of Pfizer or Moderna must be received by Monday, Feb. 28, or within the designated timeframe after your first dose is received.

While the first CMS deadline of Jan. 27 has passed, it’s not too late to get your first shot or request a medical or religious exemption. We each play a part in reaching 100% in our COVID-19 vaccination efforts.

  • If you previously chose not to be vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC, or visit a non-UPMC provider or UPMC Urgent Care location.

 

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct